Job Description

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work® This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.

What will you be doing?

You will be a member of the Partner team, working directly with one of our largest client relationships and utilising extensive industry knowledge to provide valuable insights to solve their business challenges. The Insight Manager is a crucial member of the team, and the ideal candidate would need to have a degree of autonomy and problem-solving capabilities. This particular role requires a technology first approach using the Circana solutions to create efficiencies and bring the best of Circana to our clients fingertips. The candidate should have a track record of using innovative and inspiring insight to grow our client’s business, paired with superb organizational and interpersonal engagement skills to deliver an all-round excellent service to the client.

Job Responsibilities

• Coordinates, executes, analyses, and presents findings from a variety of insight projects commissioned by the client; positioning in an influential manner with recommendations, actions and quantified new opportunities.
• To act as a business consultant driving engagement and penetration of Circana, and our solutions, across all client functions through the execution of effective engagement strategies.
• Develop and leverage strong, collaborative relationships with external and internal stakeholders and work closely with other Circana functions to deliver an all-round positive client experience.
• First point of contact for clients on day-to-day issues and champion the clients need within the wider Circana organisation.
• Responsible for updating all business performance metrics and accurate financial reporting.
• Development and deployment of our technology capabilities, bringing the best Circana has to offer to our clients fingertips to drive efficiencies and enhance business reporting
• Travel to client office (Chiswick) and Circana main office (Bracknell).

Requirements

• Experience in the application of market measurement data including shopper. Ability to articulate complex technical knowledge of solutions in a simple impactful manner.
• Proficiency in Excel - Pivot tables, V look-ups, formulae etc
• Effective team player and proven ability to work remotely as well as onsite with clients across virtual and diverse teams.
• Leverages mutually beneficial relationships and networks strongly both internally and externally. Strong project and workload management and proactive management of stakeholder expectations
• Ability to proactively manage a client relationship and drive improvements in client satisfaction. Able to engage in a consultative manner with clients at all levels when helping solve/manage content deliverables and critical business challenges.
• Demonstrated effective communication and interpersonal skills as demonstrated by the ability to use appropriate method to communicate with clients, professional presence, ability to understand and respond to another’s point of view.
• Strong commercial acumen: appreciation of contractual obligations, financial reporting, corporate policies and input into business planning.

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This role will have the requirement to travel to the client’s office in Chiswick (once a week) and Circana’s Head Office in Bracknell (roughly once per month).

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