Job Description

We are looking for an Insight Analyst with strong SQL skills and a passion for turning data into actionable insights. In this role, you will analyze and interpret iGaming data to identify trends, support strategic decision-making, and help optimize business performance and player experience.

In this role, you are going to:

• Act as a dedicated analyst for the CRM team, serving as the first point of contact for all data and insight needs

• Participate in CRM team rituals and planning meetings to ensure analytical support is aligned with business priorities

• Gather, process, and analyze large volumes of iGaming-related data to conduct regular and ad-hoc analyses across various aspects of the business, providing insights into performance, trends, and optimization opportunities

• Ensure the accuracy and integrity of data by performing cleaning, validation, and quality checks.

• Calculate and evaluate ROI, and potential revenue gains or losses of business initiatives and marketing campaigns

• Monitor and analyze assigned financial, behavioral, and engagement KPIs of customers across multiple business units

• Translate business questions into analytical approaches and provide actionable recommendations based on findings

• Present insights and recommendations to stakeholders in a clear and concise manner using storytelling and/or visualization tools such as Tableau, Power BI, or similar platforms

• Work closely with stakeholders across multiple departments, including marketing, CRM, product, customer support, and commercial teams

• Support budgeting and forecasting processes by identifying trends, risks, and growth opportunities through data analysis

• Independently manage analytical tasks and communicate progress, risks, and blockers proactively

• Contribute to improving analytical processes, reporting quality, and documentation standards

To be successful in this role, you need to have:

• Experience in data analysis, business intelligence, product analytics or a similar role

• Strong SQL skills and experience working with large datasets

• Knowledge of at least one visualization tool: Tableau, Power BI, or Looker

• Experience presenting insights and recommendations to business stakeholders

• Strong analytical and problem-solving skills

• Experience performing KPI analysis, segmentation, trend analysis, or performance monitoring

• Excellent communication skills and proficiency in spoken and written English

• Ability to manage multiple priorities and work independently

Preferred skills and experience

• Experience working with CRM data including customer lifecycle, retention/engagement metrics, and familiarity with iGaming mechanics such as bonusing and segmentation

• Familiarity with statistical concepts, experimentation methodologies, and A/B testing

• Experience working with cloud data warehouses such as BigQuery, Snowflake, or similar

• Experience with Python or similar scripting language for data manipulation and automation

We will show our gratitude by:

• Offering working tools of employees´ own choice - Company makes sure everyone feels comfortable in the office and has all the necessary tools one might need

• Creating an exciting and fun international English-speaking environment

• Working in a modern office in Ülemiste City

• Organizing different company and team events

• Offering extra sports compensation via Stebby + private health insurance

• Creating an opportunity to learn and develop

• Offering a competitive salary based on experience and a benefits package

If this seems like a challenge you are looking for, apply and let’s have a chat!

Sounds great but what do we do?
We are a growing company focused on the use of data to benefit e-commerce operations. Our Data Scientists provide decision-making assistance and models to improve operational efficiency and customer experience. The Analytics team provides insights on specific topics. Our Business Intelligence team makes information accessible. Together with the right technology we deliver the foundation for highly automated and effective CRM solutions.

Learn more about NabuMinds: https://nabuminds.com

As we strive to achieve our mission we reaffirm our commitment to Diversity, Equity, and Inclusion (DEI). We are proud to employ people of all backgrounds who possess the talent, energy, and focus to accelerate our vision forward and to tell our story. Each employee is encouraged to bring their whole self to work, knowing that NabuMinds values individuality as much as we value collaboration.