Insidesales Specialist

Roles & Responsibilities

• Execute outreach/outbound campaigns (cold calls & emails) and willing to work in US/CANADA hours
• Understanding customers' needs, answering potential customers' questions and sending additional information per email
• Research and maintain the database of prospects - Ensuring all leads are well qualified by identifying the correct decision makers
• Acquire good industry & solution knowledge to overcome objections of prospective customers
• Routing qualified opportunities to the appropriate sales leads for further development and closure
• Achieving targets as set out by the business
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information

Desired Skills

• Excellent oral and written communication with good listening skills
• Should have US/CANADA calling experience.
• Hands on experience in ISV Tech, BFSI, Healthcare, Manufacturing & TELCO Domain/Verticals.
• In-depth understanding of company services and its position in the industry
• Knowledge & experience on selling IT services to verticals like Healthcare, Life science, Insurance, Telco, Media, Hi-Tech, BFS, Manufacturing, Retail, etc.
• Working experience with CRM and research tools such as Salesforce, LinkedIn, ZoomInfo...
• Proven experience in opportunity identification & qualification, email drafts creation and pre-call planning.
• Strong problem identification and objections resolution skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to work individually and as part of a team with high-level of integrity and work ethics