Job Description

🌟 VO2 GROUP

Independent French Leader in Tech and Digital Consulting

We are present in Paris, Montreal, Luxembourg, Shanghai, New York, and Geneva, with over 800 consultants 🇫🇷🇨🇦🇨🇳🇺🇸🇨🇭.

🌍 Global leader in customer and corporate experience

We collaborate with the most iconic brands to ensure their success:

✔️ From strategy and innovation

✔️ To large-scale execution, thanks to our expertise in business, tech, data, and AI 🤖✨

🏆 Recognitions & Leadership

Leader in innovation and growth 2025 (Les Echos Business Magazine) Multi-tech player and Premium Salesforce partner

🌿 Champion of "Responsible and Sustainable Tech"

Created with gender parity, advocating for equality through an engaged leadership team 🌟 45% women within our teams Award-winning TopCom campaign in 2024

📜 Certifications and Awards

Salesforce Impact Partner 2024 Cybervadis 2024 Impact Company of the Year 2023 by Choose My Company

VO2 GROUP: The Bright Side of Tech 🌈

InsideBoard AI, the AI-focused entity of VO2 Group.

We help companies drive a successful and sustained transformation from adoption to performance. With our powerful success formula based on KPIs, communities and boosters, we create a continuous and engaging environment. Every user is offered a seamless and personalized experience to reach their goals.

Our approach is simple: we start by defining success and we translate it into goals and KPI driven actions. AI creates a unique and stimulating environment and tells each user what to do, how to do it but also why. Several success boosters like training, gamification or challenges are constantly nudging them for actions for success.

We are proud to have household name customers such as General Motors, Stellantis, Michelin, Orange with over 150,000 users across the globe.

Only applications from candidates located in the USA will be considered.

Location: Manhattan, New York (Hybrid – 2-3 days/week on-site)

Company: Inside Board AI (VO2 Group)

Job Type: Full-time, Permanent

🎯 About the Role

We're hiring a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects with our enterprise clients. This role sits at the intersection of consulting, functional analysis, solution design, and agile delivery.

You'll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs — while ensuring configurations and deliverables meet the highest quality standards.

You'll engage directly with senior business owners and operational teams, while working hand in hand with InsideBoard's product, data, engineering, and advisory squads.

It's a high-impact, high-visibility role for someone who thrives on bringing clarity to complexity in fast-moving enterprise programs.

🧭 Your Key Missions

Business & Functional Analysis

• Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.
• Analyze business processes, pain points, and operational workflows to identify improvements.
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria.
• Map current-state and future-state processes and create supporting documentation.
• Ensure traceability between business requirements, functional specifications, and delivery tasks.

Solution Design & Delivery Support

• Work with product managers, architects, and developers to shape feasible, scalable solutions.
• Clarify requirements during design and build; remove ambiguity and ensure alignment.
• Participate in sprint planning, backlog prioritization, and refinement ceremonies.
• Review functional deliverables, test scenarios, and validate that solutions meet requirements.
• Support UAT planning, test execution, defect validation, and readiness sign-off.

Stakeholder Alignment

• Serve as a bridge between business teams and technical teams, ensuring smooth communication.
• Build strong relationships with leaders, champions, and operational teams.
• Facilitate workshops, demos, and review sessions with cross-functional stakeholders.
• Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

Data, KPIs & Insights

• Analyze data to validate assumptions, identify gaps, and refine business requirements.
• Define KPIs and success metrics that align with business goals.
• Support reporting and dashboards by specifying data needs and validation rules.

Functional Configuration & Quality

• Execute functional configurations within the platform based on validated specifications.
• Configure workflows, business rules, KPI logic, and user-facing experiences aligned with solution design.
• Lead internal QA/UAT cycles, cross-validating delivery outputs against functional specifications.
• Perform peer-review QA on user stories delivered by other Business Analysts.
• Ensure production-readiness of delivery packages before go-live.

✅ What You Bring

Required

• 5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.
• Strong experience in gathering and documenting business requirements.
• Demonstrated ability to analyze complex processes and translate them into clear specifications.
• Experience working in Agile or hybrid delivery environments.
• Comfortable facilitating workshops and presenting to diverse stakeholders.
• Excellent clarity in writing requirements, diagrams, and functional documentation.
• Strong analytical mindset with the ability to make data-driven recommendations.

Preferred

• Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).
• Experience in large transformation programs with multiple business units.
• Familiarity with KPIs, reporting, dashboards, or data workflows.
• Exposure to change management, enablement, or user adoption initiatives.
• Hands-on experience with functional configuration of SaaS platforms.
• Experience owning QA/UAT processes in enterprise delivery environments.
• Bilingual (French/English) is a bonus.

💰 Compensation & Benefits

• Base Salary: Commensurate with experience
• Vacation: Unlimited paid time off
• Sick Days: 10 per year
• Health Benefits: A dedicated allowance to choose the best option for your health

📍 Where You'll Work

VO2 Group – US Headquarters · 27 W 20th St, 8th Floor, New York, NY 10011 Hybrid: In-office 2–3 days per week, flexible around team collaboration.

✨ Why Join VO2 and InsideBoard?

You'll be part of a global movement reimagining how organizations drive change through data, design, and technology. At VO2 Group, we champion autonomy, growth, and collective success. If you're looking for a role where you can shape both digital strategy and user impact, let's talk.

📬 Ready to Apply?

Send your resume and a short note to our HR team at stephanie.toussay@vo2-group.com about why you're excited about this role, or apply directly through this job ad. We can't wait to meet you!