Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

We are seeking a self-directed and results driven Inside Sales Engineer to join our Richmond Virginia office. You will assist the Commercial HVAC Sales organization with rapid and accurate responses involving pre-sale and post-sale support. You will also provide technical support to customers, engineers, and mechanical contractors.

Are you focused, driven, and passionate about innovating and improving products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and help to resolve customer issues? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

Key Responsibilities

• Review plans and specifications to develop HVAC systems solutions.

• Provide HVAC equipment selections, both new and replacements.

• Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.

• Seek new business opportunities by responding to RFQ's for new and/or existing customers.

• Support Sales Managers and Sales Coordinators with new and existing accounts and introduction of new products.

Required Qualifications

• High School Diploma or GED

• 2+ Years of Experience in the HVAC industry or Technical Industry

Preferred Qualifications

• Bachelor’s degree in Mechanical Engineering

• Inside/Outside sales experience

• The ability to ready drawings and generate a scope of work based on those drawings

• HVAC experience or knowledge of HVAC designs

• Commercial Applied Equipment experience a plus

• Excellent interpersonal/influencing skills to work across the Carrier organization and with customers

• Ability to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment

• Strong written and verbal interpersonal skills; superior follow-up and follow-through skills

• Highly organized with strong attention to detail, while also able to handle multiple priorities

• Unwavering customer service orientation

• A strong work ethic, which includes positivity, sense of responsibility, integrity, accountability, sense of urgency, self-initiative, dedication, intellectual curiosity, and sense of ownership.

• Proficiency with Microsoft Office (Excel, Word & PowerPoint)

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