Job Description

The Inside Sales Specialist will proactively reach out to potential customers, respond to inquiries, build relationships, and close sales deals across all product categories within the existing distribution platform. Success requires strong communication and negotiation skills, as well as the ability to work collaboratively with internal teams to achieve sales targets.

This role may sit anywhere in the Eastern US; preference given to candidates that sit in the Eastern/Central time zones.

Key Responsibilities

• Execute on Replacement Components strategies to achieve annual sales growth targets of 15%
• Generate and qualify leads by completing outbound calls to prospective customers
• Respond to inbound inquiries by providing information about products and/or services
• Ensure customer satisfaction and repeat business by building and maintaining relationships with existing customers
• Develop and execute sales strategies and achieve sales targets in collaboration with the sales team
• Recommend products and/or services to effectively address identified customer needs
• Prepare and deliver sales presentations and demonstrations for potential customers
• Negotiate and close sales deals, ensuring favorable terms and conditions
• Ability to maintain accurate and up-to-date records of sales activities, customer interactions, and sales pipeline within a CRM system
  

Required Qualifications

• High School diploma or GED
• 3+ years of sales and/or product marketing experience
• 3+ years of customer service experience

Preferred Qualifications

• Bachelor’s degree
• HVAC or technical sales market and product knowledge
• Excellent problem solving and analytical skills
• Experience with contributing to cross-functional (i.e. marketing and customer support) teams, to ensure alignment and support for sales initiatives
• Experience with preparing and delivering sales presentations and demonstrations for potential customers
• Stay updated on product knowledge, industry trends, and competitor activities
• Sense of urgency, self-motivated, commitment, and sense of ownership
• Proficiency with Microsoft Office Suite ( Excel, Word, and PowerPoint) Salesforce CRM tools)