Job Description

About Us

Johnson Controls is a global innovator in intelligent building solutions, including fire suppression, security, and HVAC systems. We work to enhance safety and efficiency for our clients in commercial, industrial, and critical infrastructure sectors.

The Opportunity

We’re seeking a motivated individual to join our Fire Suppression team in a dynamic sales support and administration role, based in Scoresby. You’ll provide outstanding customer service, manage enquiries and quotes, and help keep the business running smoothly. While knowledge of fire suppression products and technical concepts can be helpful, your success in this role will rely more on your people skills, attention to detail, and drive to help our customers.

What You’ll Do

• Support our sales team by preparing quotes

• Liaise with resellers and end-users via phone and email

• Respond to customer enquiries and assist with minor product information

• Build and maintain strong customer relationships

• Assist with marketing and business development activities

• Handle general administrative duties to keep projects and accounts organized

What We’re Looking For

• Previous experience in internal sales, administration, or customer service

• Strong communication and problem-solving skills

• Detail-oriented and proactive approach

• Ability to work both independently and as part of a team

• Interest in fire suppression and building safety is a bonus; technical qualifications are welcome but not required

Only applicants who have a current right to work in Australia will be considered.

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

Why Join Us?

• Competitive salary and quarterly bonus

• Training and mentorship

• Supportive, inclusive team environment

• Career development opportunities with a global leader

Ready to Apply?

If you’re organized, customer-focused, and eager to succeed in sales support, we want to hear from you! For a confidential discussion, contact Janis Sotelo at +64 27 406 7974 or janis.sotelo@jci.com Apply now and help Johnson Controls shape the future of fire safety.

We do not accept unsolicited resumes. Any resumes sent to JCI without the request from JCI’s Talent Acquisition team will not be recognised as an introduction.