The Inside Sales Specialist will proactively reach out to potential customers, respond to inquiries, build relationships, and close sales deals across all product categories within the existing distribution platform. Success requires strong communication and negotiation skills, as well as the ability to work collaboratively with internal teams to achieve sales targets.
This role may sit anywhere in the Western US; preference given to candidates that sit in the Central, Mountain and/or Pacific time zones.
Key Responsibilities
Execute on Replacement Components strategies to achieve annual sales growth targets of 15%
Generate and qualify leads by completing outbound calls to prospective customers
Respond to inbound inquiries by providing information about products and/or services
Ensure customer satisfaction and repeat business by building and maintaining relationships with existing customers
Develop and execute sales strategies and achieve sales targets in collaboration with the sales team
Recommend products and/or services to effectively address identified customer needs
Prepare and deliver sales presentations and demonstrations for potential customers
Negotiate and close sales deals, ensuring favorable terms and conditions
Ability to maintain accurate and up-to-date records of sales activities, customer interactions, and sales pipeline within a CRM system
Required Qualifications
High School diploma or GED
3+ years of sales and/or product marketing experience
3+ years of customer service experience
Ability to travel up to 20%
Preferred Qualifications
Bachelor’s degree
HVAC or technical sales market and product knowledge
Excellent problem solving and analytical skills
Experience with contributing to cross-functional (i.e. marketing and customer support) teams, to ensure alignment and support for sales initiatives
Experience with preparing and delivering sales presentations and demonstrations for potential customers
Stay updated on product knowledge, industry trends, and competitor activities
Sense of urgency, self-motivated, commitment, and sense of ownership
Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) Salesforce CRM tools
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
