Job Description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The Inside Sales Specialist is responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers.

This is a hybrid position located in Richmond, VA or Houston, TX.

Responsibilities include:

• Make high‑volume outbound calls to prospects daily using call lists/Installed Base, CRM data or lead-generation tools based on Target Customer/Industries.
• Introduce the company’s products or services, clearly communicating value and addressing initial questions or objections.
• Qualify leads based on defined criteria to determine fit and readiness for the next step in the sales process.
• Schedule appointments/calls for Field Sales Managers.
• Be able to immediately close a deal or move on the sales process if the opportunity is presented.
• Document all interactions in the CRM with accurate notes and follow‑up tasks. Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
• Serve as a point of contact for a small portfolio of newly acquired or lower‑touch accounts.
• Conduct periodic check‑ins to ensure satisfaction and identify upsell or cross‑sell opportunities.
• Follow up on warm leads from marketing campaigns, email outreach or inbound inquiries.
• Meet or exceed daily/weekly KPIs, including call volume, conversions and appointments set.
• Build compelling Value Propositions scripts and collaborate with the sales and marketing team to refine them, improve lead quality and optimize outreach strategies.
• Maintain a positive, persistent attitude when handling objections or rejection.
• Analyze and understand market insights and the customers’ buying behavior and keep team informed and updated
• Travel up to 10%.

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."

What you know:

• Bachelor’s degree in Engineering/ Business Major graduate having robust experience is a plus.
• Prioritizing and managing multiple short-term tasks.
• Problem solving.
• Strong customer service orientation and sense of urgency.
• You demonstrate Ability to prioritize and manage multiple tasks simultaneously.
• You have an ability to express ideas clearly both in written and verbal formats.
• Strong attention to detail and follow-up skillset.
• Team work and team player.
• Strong verbal communication and active listening skills.
• Comfort with high‑volume outreach and rejection.
• Ability to quickly build rapport with strangers.
• Organized, disciplined, and consistent with follow‑ups.
• Experience with CRM systems is a plus.
• Prior cold‑calling or inside‑sales experience preferred

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.

What’s in it for you?

Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically between $70,000.00 to $83,000.00.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer