Copeland

Inside Sales Representative, UK & Nordic countries

Copeland  •  United Kingdom of Great Britain and Northern Ireland (Remote)  •  3 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are looking for a dynamic and customer-focused Inside Sales Representative to manage and grow a diverse portfolio of HVAC-R OEM customers across UK & Nordics countries.

This role is ideal for a sales professional who thrives in a broad-portfolio, high-impact engagement environment, building strong digital relationships while driving revenue through upselling, cross-selling, and proactive account management.

You will act as the primary commercial interface for your customers, ensuring a seamless experience while supporting Copeland’s range of compressors, electronic controls, and system solutions.

Key Responsibilities:

  • Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email)
  • Manage a diverse portfolio of accounts, ensuring consistent engagement and follow-up
  • Conduct regular customer check-ins to understand needs and identify growth opportunities
  • Drive upsell and cross-sell initiatives across Copeland’s product and solution portfolio
  • Lead pricing discussions and contract negotiations within defined guidelines
  • Own and maintain a healthy sales pipeline in CRM
  • Ensure accurate forecasting and proper documentation of customer interactions
  • Act as the main point of contact for assigned accounts, coordinating with internal teams when needed
  • Identify and develop “hidden champions” within customer organizations to expand business potential
  • Stay informed on HVAC-R market trends, competitors, and customer challenges

What We’re Looking For:

  • At least 2 years of experience in the sales process, account management, or technical sales, ideally in HVAC-R or related industries
  • Ability to manage a broad portfolio with strong prioritization skills
  • Solid understanding of technical products (mechanical and/or electronic components is a plus)
  • Strong communication skills, especially in remote/digital customer engagement
  • Customer-centric mindset with a proactive and solution-oriented approach
  • Experience with CRM tools and pipeline management
  • Comfortable working with targets and sales quotas
  • Fluent in English (additional languages are a plus)

Key Competencies:

  • Technical curiosity and ability to translate product value to customers
  • Strong follow-up discipline and time management
  • Continuous learning mindset
  • Ability to identify opportunities within existing accounts
  • Results-driven, with focus on achieving and exceeding targets

Why Join Us:

  • Be part of a fast-evolving market driven by decarbonization and electrification
  • Work with a cutting-edge portfolio of Residential & Commercial HVAC, Cold Chain and Controls Solutions
  • Collaborate with an international team in a structured, growth-oriented sales environment

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic informationordisability We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.

Copeland

About Copeland

Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.​

We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:​

Advance energy transition in heating, cooling and cold chain solutions.​

Accelerate the adoption of refrigerants that reduced climate impact.​

Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).​

Sustainability has been at the heart of who we are for over 100 years.​

We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.​

Together, we create sustainable solutions that improve lives and protect the planet today and for future generations. ​

Industry
Hardware & Semiconductors
Company Size
1,001-5,000 employees
Headquarters
St. Louis, Missouri
Year Founded
Unknown
Social Media