SunSource

Inside Sales Representative - Mechanical Products Group

SunSource  •  Matthews, NC (Onsite)  •  4 days ago
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Job Description

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia.  Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com    

 We’re looking for an energetic, self-driven, technically inclined individual to join our team in the Mechanical group.   You would be supporting the sales process from the administrative side and providing technical customer service and insight on products such as: pumps, blowers, filtration, heat exchangers, and steam products. This position requires learning and supporting the technical products in our Mechanical group.  The ideal candidate will possess a degree in a Mechanical Engineering related field.  You will train under an employee that is retiring and have the ability to soak up their knowledge.  It  is ideal for someone that likes to solve problems, provide customer service, and utilize critical thinking strategies to find a solution.  
 
You will be responsible for:
•Providing outstanding service to our customers and support to the outside sales staff regarding Mechanical equipment orders
•Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems;
•Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary;
•Selecting and specifying products based on customer application and design prerequisites;
•Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to your Manager;
•Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines;
•Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information;
•Obtaining purchase order number and/or credit card information from customer;
•Conferring with Accounting to research and resolve invoicing or credit discrepancies;
•Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products…and more.
 
This is a full-time in-office position.  Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
 
Required Education and Experience
•Associate’s Degree or equivalent from a two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.  
 
Preferred Education and Experience
•Bachelor’s degree from an engineering program of study
•Working knowledge of mechanical systems, positive displacement pumps (especially internal gear and vane pumps), filtration and/or a very strong mechanical aptitude;
•Ability to read, analyze and interpret technical drawings, write reports and general business correspondence;  
•Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric;
•Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21.
Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).   
SunSource

About SunSource

At SunSource, we don’t just sell products — we deliver solutions.

We don’t just offer service — we offer partnership.

And we don’t just power machines — we keep North American industry running.

Join forces with us and unlock a breadth and scale of opportunities you won’t find anywhere else.

With over 250 locations and 3,500+ employees, SunSource is the leading value-added industrial distributor and solutions provider for North America’s industrial and high-tech operators. Our customers rely on us for our vast portfolio of mission-critical components, our unrivaled industry expertise and technical capabilities, our expansive network with long-standing partnerships, and our commitment to driving technological innovation.

SunSource and our affiliate brands include Amazon Hose & Rubber, Applied Controls, Callahan Weber Hydraulics, Carotek, Denver Industrial Pumps, D/J Industrial, Electro-Matic, Energy Hydraulics, Ford-Gelatt, Fluid Process Equipment, GHX Industrial, K+S Services, Lubrication Equipment & Supply, Master Pumps & Power, McCarty Equipment, Mission Controls, Paragon Technologies, Perfection Servo, Precision Zone Industrial Electronics, Process Solutions Integration, Price Engineering, P.S.I. Fluid Power, Ryan Herco Flow Solutions, Stuart Hose & Pipe, The Hope Group, United Central, Western Hydrostatics, and Western Integrated Technologies.

Do work you can be proud of, with a team adding true value for our customers, our industry, and our world as a whole. We’re stronger together.

We may be many brands, but at our core we’re one company, one culture and one powerful operating system that keeps North American industry running.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Addison, IL
Year Founded
Unknown
Website
sun-source.com
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