Job Description

At TopLine Heating & Air, we’re looking for a talented, enthusiastic, confident, high-achieving Sales Representative who can offer the highest level of customer service. Come be a part of our 5 star family oriented atmosphere!

Job Title: Inside Sales Representative
Location: Lancaster, PA Office (On-site)
Schedule: Monday through Friday, 11 AM - 7 PM (hours may become flexible after the initial training period)
Compensation: $15/hour plus commission-based (2% commission per sale) with additional bonus opportunities. We also offer company-sponsored medical, dental, and vision insurance as well as a 401k Retirement Plan with company match.

We are seeking a motivated and results-driven Inside Sales Representative to join our team in Lancaster, PA. This is an in-office salary plus commission role with tremendous earning potential. You will be responsible for closing deals with pre-qualified leads and guiding clients through the sales process to completion.

Responsibilities:

• Contact and follow up with a database of 1,000+ leads who have not yet completed their purchases.
• Close sales over the phone by addressing customer concerns, explaining services, and creating trust.
• Facilitate the completion of deals, including:
• E-signing estimates with clients.
• Coordinating financing arrangements.
• Uploading job details and ensuring accurate data entry.
• Booking installations and scheduling services.
• Maximize opportunities as new leads become available every 6–8 weeks.

What We Offer:

• Access to a steady flow of pre-qualified leads, ensuring high earning potential.
• Competitive commission structure with bonus opportunities to reward your performance.
• A supportive and professional work environment that fosters growth and success.

Qualifications:

• Previous sales experience, preferably in inside sales or phone-based roles.
• Exceptional communication and persuasion skills.
• Self-motivated, driven, and eager to exceed targets.
• Strong organizational skills to manage follow-ups and detailed data entry.
• Familiarity with e-signing tools, financing processes, and Service Titan software is a plus.

We are an equal opportunity employer.

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