SunSource

Inside Sales Representative - Industrial Automation

SunSource  •  Miamisburg, OH (Remote)  •  9 hours ago
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Job Description

Automation & Factory Solutions (AFS), a SunSource company, helps manufacturers improve productivity, efficiency, and performance through innovative automation technologies, industrial products, and engineered solutions. We partner with customers across North America to solve complex manufacturing challenges, optimize processes, and implement safe, efficient solutions tailored to their unique needs. Through our network of local branches, we provide customers with stocking inventory, technical support, training, and dedicated sales teams to keep their operations moving forward.


The Inside Sales Representative is responsible for managing House accounts, following up on inbound leads, and supporting marketing initiatives to drive portfolio growth. This role emphasizes customer relationship management through timely quote follow-ups, strategic outreach, and identification of upsell and cross-sell opportunities. Ideal candidates will bring prior sales experience, strong communication skills, and the ability to excel in a fast-paced environment.

Hybrid role with flexibility to work from both home and office aligned with an AFS location.

Essential Functions

  • Proactively follow up on quotes, proposals, and customer inquiries.
  • Research customer history and sales trends to identify opportunities.
  • Re-engage with inactive customers to recover lost business and expand new opportunities.
  • Maintain accurate and up-to-date records in ERP and Salesforce systems.
  • Follow up on inbound leads from suppliers, websites, and marketing campaigns.
  • Collaborate with sales managers to transition accounts to outside sales when appropriate.
  • Partner with Application Engineers and Customer Service to fulfill customer needs.
  • Escalate unresolved customer issues to management and assist in resolution.

Experience, Education and Skills

  • 2–4 years of related sales experience
  • Proficiency in Microsoft Office, with intermediate Excel skills.
  • Experience with ERP systems and Salesforce.
  • Excellent verbal and written communication skills.
  • Self-motivated, outgoing, and skilled at relationship building.
  • Strong analytical and decision-making abilities.
  • Ability to multi-task, prioritize, and thrive in a dynamic environment.
  • Experience in industrial automation or a related industry is preferred.
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy #afsassc
SunSource

About SunSource

At SunSource, we don’t just sell products — we deliver solutions.

We don’t just offer service — we offer partnership.

And we don’t just power machines — we keep North American industry running.

Join forces with us and unlock a breadth and scale of opportunities you won’t find anywhere else.

With over 250 locations and 3,500+ employees, SunSource is the leading value-added industrial distributor and solutions provider for North America’s industrial and high-tech operators. Our customers rely on us for our vast portfolio of mission-critical components, our unrivaled industry expertise and technical capabilities, our expansive network with long-standing partnerships, and our commitment to driving technological innovation.

SunSource and our affiliate brands include Amazon Hose & Rubber, Applied Controls, Callahan Weber Hydraulics, Carotek, Denver Industrial Pumps, D/J Industrial, Electro-Matic, Energy Hydraulics, Ford-Gelatt, Fluid Process Equipment, GHX Industrial, K+S Services, Lubrication Equipment & Supply, Master Pumps & Power, McCarty Equipment, Mission Controls, Paragon Technologies, Perfection Servo, Precision Zone Industrial Electronics, Process Solutions Integration, Price Engineering, P.S.I. Fluid Power, Ryan Herco Flow Solutions, Stuart Hose & Pipe, The Hope Group, United Central, Western Hydrostatics, and Western Integrated Technologies.

Do work you can be proud of, with a team adding true value for our customers, our industry, and our world as a whole. We’re stronger together.

We may be many brands, but at our core we’re one company, one culture and one powerful operating system that keeps North American industry running.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Addison, IL
Year Founded
Unknown
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