Job Description

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

As an Inside Sales Representative, you will be an active part of the sales organization. You will be part of Sales teams and will often be the first point of contact with the customer. You will identify needs, proactively propose solutions & even be an active sales agent and follow up on deals all the way through delivery.

Performance oriented, the Inside Sales Representative is proactive on clients needs and able to lead a sale process as a key member of the sales team.

Your main responsibilities

·Regularly and consistently look for new business both in Hospitality and Healthcare markets.

·Proactively contact both new and existing customers.

·Follow up on leads, campaigns, and business opportunities.

·Provide fast and professional service, while contributing to increased sales.

·Handle incoming sales inquiries and orders via phone, email and online platforms.

·Proactively contact potential and existing customers to promote products and services.

·Understand the customer needs and recommend appropriate solutions to develop customer satisfaction.

·Prepare and follow up on quotations, proposals and conversion into sales orders.

·Process the orders into the system in line with customers’ delivery requirements. inform the customers of any delays and will arrange alternative delivery dates.

·Maintain accurate records of customer interactions and transactions in the CRM system.

·Collaborate with the field sales team to ensure seamless customer service as well as with other support functions (finance, marketing, etc).

·To provide information to the Demand Planning Team department on incoming and completed orders, as a basis for forecasting cash flow.

·Monitor sales performance and provide regular reports to management.

·Stay up to date with product knowledge, pricing, and industry trends.

A suitable background would be a proven experience in sales or customer service – an experience in Hospitality segment: Hotels and/or Healthcare segment is a plus.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

And of course – our Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work!

Are you our next star? Then we would love to see your application. Selection is being made on a running basis.