Job Description

Join One of the Fastest Growing Construction Supply Distributors in the Country

NEFCO is a leading construction supply distributor serving professional contractors across the Northeast, Mid-Atlantic, Midwest and beyond. With more than 70 locations, continued expansion through acquisitions and new branch openings, and significant investment in our people and operations, NEFCO is building something special.

Recognized as a Great Place to Work and backed by strong long-term investment, NEFCO offers employees the opportunity to grow their careers alongside a company experiencing tremendous momentum.

If you are competitive, customer-focused, and motivated to grow professionally, this is an opportunity to join a high-performing team with real advancement potential.

The Inside Sales Representative plays a key role in supporting contractor customers, driving branch sales growth, and delivering an exceptional customer experience. This position is responsible for managing quotes and orders, supporting project needs, and partnering closely with outside sales, purchasing, and operations teams to keep customers moving. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on relationship building, and wants to grow within a rapidly expanding organization.

Compensation

• Competitive base salary plus performance incentives
• Annual bonus opportunities tied to branch and individual performance
• Comprehensive benefits package including medical, dental, vision, 401(k), PTO, and paid holidays

What Success Looks Like

Successful Inside Sales Representatives at NEFCO become trusted partners to customers, consistently deliver responsive service, and contribute to branch sales growth. Top performers are often given opportunities to advance into Outside Sales, Branch Leadership, Operations Management, and other growth roles throughout the organization.

What You’ll Do

• Serve as a primary point of contact for customers regarding pricing, product availability, order status, and project support.
• Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
• Build strong customer relationships through responsive communication and exceptional service.
• Identify opportunities to increase sales through upselling, cross-selling, and proactive customer engagement.
• Support branch and company sales initiatives while helping achieve revenue and gross profit goals.
• Coordinate with purchasing and operations teams to source non-stock materials and meet customer timelines.
• Communicate effectively with customers, vendors, outside sales representatives, and branch leadership to ensure smooth order execution.
• Maintain strong product knowledge across NEFCO’s construction supply offerings and vendor programs.
• Participate in ongoing training, vendor education, and weekly team meetings focused on sales performance and customer success.
• Contribute to a collaborative, team-oriented environment focused on continuous improvement and winning together.

Why Employees Choose NEFCO

• Rapidly growing company with strong career advancement opportunities
• Collaborative and entrepreneurial culture where employees can make an impact
• Stable industry with long-term growth potential
• Leadership team committed to investing in employees and promoting from within
• Opportunity to work alongside experienced professionals in construction supply distribution
• Fast-paced environment that rewards initiative, accountability, and results

Requirements

Qualifications

• 1–3 years of inside sales, customer service, or distribution industry experience preferred
• Construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience is a plus
• Strong communication and relationship-building skills
• Ability to multitask and perform effectively in a fast-paced, high-volume environment
• Detail-oriented with a strong sense of urgency and accountability
• Proficiency with Microsoft Office Suite and ERP systems; Eclipse experience preferred
• Team-oriented mindset with strong problem-solving abilities
• Associate’s or Bachelor’s degree preferred; equivalent experience considered

Essential Functions

• Frequent keyboarding and computer use
• Ability to communicate verbally in person and via telephone
• Ability to read and process written and electronic documents
• Ability to remain stationary for extended periods while working at a workstation