Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Inside Sales Representative Bilingual: English and French in Canada.

This role is focused on engaging homeowners, qualifying inbound and outbound leads, and converting interest into scheduled appointments for field sales teams. You will act as a key first point of contact in the customer journey, helping potential clients understand solutions while ensuring a smooth and professional experience across every interaction. The position combines high-volume communication with consultative selling, requiring strong organization, responsiveness, and consistency. You will work across phone, email, and digital channels to nurture leads and maintain accurate customer records in CRM systems. Operating in a performance-driven environment, you will be measured on activity, conversion, and appointment-setting success. This is a dynamic sales support role ideal for someone who thrives in structured targets and customer engagement.

Accountabilities:

• Respond to inbound inquiries from homeowners and qualify leads based on project needs and service fit.
• Conduct outbound calls and follow-ups to re-engage prospects and move them through the sales funnel.
• Schedule appointments for outside sales representatives, ensuring accurate and timely coordination.
• Manage customer interactions and data within CRM systems with accuracy and consistency.
• Meet or exceed daily, weekly, and monthly performance targets related to outreach and appointment setting.
• Deliver a professional, positive, and customer-focused experience across all communication channels.
• Support lead nurturing efforts through structured communication via phone, email, and digital platforms.

Requirements:

• Previous experience in inside sales, call center operations, or appointment-setting roles.
• Fluency in both English and French, with strong written and verbal communication skills.
• Comfortable handling a high volume of daily outbound and inbound calls.
• Strong interpersonal skills with the ability to build rapport quickly with customers.
• Self-motivated, organized, and results-driven with a strong performance mindset.
• Basic computer literacy and familiarity with CRM tools or similar systems.
• Ability to work independently in a remote or hybrid structured environment.
• Bonus: experience in home improvement, construction, or related service industries.

Benefits:

• Competitive hourly wage of $20/hour plus performance-based commission
• Remote work flexibility
• Ongoing training and professional development support
• Opportunities for internal growth and career advancement
• Supportive, collaborative, and inclusive team environment
• Performance-driven culture with clear goals and incentives
• Barrier-free and accessible recruitment and workplace commitment
• Diverse and respectful workplace focused on employee contribution and engagement

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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