Job Description

Ambient Edge has been a leader in the HVAC industry in Arizona and Nevada. Our team comprises only the best in the industry, and our customers love us for it. At Ambient, we understand that employee-centric company culture, a robust benefits package, and top earning potential are key to building a dynamic team of experts, and we are consistently evolving to continue to be the employer of choice in Mohave County, AZ & Clark County, NV!

Job Overview:

We are seeking a motivated Inside Sales Representative to join our team. In this role, you will make outbound calls on service invoices and leads not sold in the field, working diligently to achieve department sales goals. You will build rapport with potential customers, convert lost opportunities into sales, and partner with sales team to establish plans.

Why Ambient Edge?

• Competitive Pay! With our hourly base and generous bonus structure, a high performing sales rep, expect to earn $100,000+ a year!
• We pay almost 100% of your medical/dental/vision AND we pay 50% for your family!
• Work-life balance: PTO, flexible schedule, wellness programs, employee discounts and more!
• 401k Plan with a 100% match.
• Continuous career development opportunities

Key Responsibilities:

• Convert technician recommendations, unsold estimates, and sales proposals into booked appointments and sales.
• Handle inbound and outbound calls, emails, and lead follow-up for HVAC and Plumbing services.
• Re-engage cold leads and develop effective outreach strategies to generate new opportunities.
• Identify customer needs, recommend appropriate products and services, and overcome objections.
• Track, manage, and follow up on leads in the CRM to meet sales and productivity goals.
• Schedule service, maintenance, sales, and follow-up appointments with urgency.
• Build strong customer relationships and deliver a positive customer experience.
• Collaborate with field teams and department managers to improve lead conversion and appointment-setting strategies.
• Meet individual and team sales goals using company sales processes, training, and Nexstar best practices.

Requirements

• 3+ years of outbound sales experience preferred and proven track record in sales
• Ability to handle rejection and maintain professionalism
• Excellent listening skills and can deliver an extraordinary customer experience
• Integrity and ability to promote a positive company image
• Exceptional organizational, follow-through, verbal and written communication skills
• Outgoing personality suitable for a fast-paced, goal-driven environment
• Highly motivated, flexible, with a positive attitude