Job Description

What you'll be doing:

This position is responsible for generating new business through proactive outbound prospecting while also handling inbound leads, referral and customer inquiries. The goal is to build a strong pipeline, and close new policies in order to long-term client relationships. The Inside Sales Representative serves as the first point of contact for all inbound leads, functioning as a critical filter between inside sales, and field sales. This role is responsible for rapid lead response, qualification, and triage, ensuring that each prospect is routed to the correct sales motion.

On any given day, you'll:

Make outbound calls and emails to targeted prospects, referral partners and lapsed customers. Generate new business.
Responding to inbound leads from call-ins, website forms, and marketing campaigns within established SLA timelines.
Qualify opportunity by understanding customer needs, risk and coverage gaps
Meet monthly sales goals for policies written, premium growth and retention.
Follow up consistently to move prospect through the Sales funnel while partnering with field reps for complex opportunities.
Determine appropriate routing:
Document all interactions, findings, and qualification notes in CRM with accuracy and timeliness.

Here's what we expect:

- High School diploma required
- 1 – 3 years of experience in Outbound or Inside Sales, or Customer Engagement roles.
- Strong verbal communication and active listening skills.
- Ability to quickly identify customer needs, evaluate qualifications and close opportunity.
- Experience working within a CRM (Salesforce, Dynamics, HubSpot, etc.).
- High degree of organization and the ability to manage multiple inbound requests.
- Background supporting a Field Sales or Direct Sales organization.
- Exposure to lead scoring models, inbound marketing funnels, or sales enablement tools.
- Experience in high-velocity or hybrid B2B sales environments.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

Introduction

Looking to join a vibrant organization that makes a difference?

At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world -- when we protect them, we Stand for Good We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs.

Pay Range/Compensation

26.94 to 40.42

About Church Mutual Insurance Company, S.I.

For over a century, our purpose has remained clear — support our customers, keep them safe and help them continue to serve others. This purpose will drive us for generations to come.

Our commitment to Protecting the Greater Good® has helped us become the country’s leading insurer of religious organizations and a premier provider for other organizations that inspire and serve others.

We proudly protect:

• Houses of Worship.

• Nonprofits and human services.

• Public and private schools.

• Camps and conference centers.

• Senior living communities.

NAIC # 18767; CA Company ID # 2867-0

Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer.

Industry

Finance & Insurance

Company Size

1,001-5,000 employees

Headquarters

Merrill, WI

Year Founded

1897

Website

churchmutual.com

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