Inside Sales Representative

What You'll Do

• Manage and grow existing accounts, building sustainable relationships with key contacts through regular phone and email contact

• Negotiate prices and contract terms with clients as needed

• Follow up on open inquiries and quotations, keeping the CRM up to date

• Conduct post-sales follow-up to ensure customer satisfaction.

• Prepare periodic reports on client needs, interests, and competitor activity

• Handle sales inquiries and quotation administration, invoicing, filing, and inventory control

• Support Live Chat coverage and participate in marketing activities such as trade shows

• Travel occasionally (a few times a year) for onsite training, trade shows, or annual inventory

What We're Looking For

• Bachelor's degree and 1-2 years of sales experience, or an equivalent combination of education and experience

• Experience with SAP, Salesforce CRM, or industrial sales is a plus

• Strong communication skills, both written and verbal, with the ability to work across all levels of an organization

• A consultative, problem-solving approach to customer needs

• Proactive, results-driven, and comfortable working independently as well as part of a team

• Intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; comfortable learning CRM software

• Valid driver's license

• Must be able to read, write, and communicate fluently in English

Work Environment

This is an office-based role with standard office equipment. Some standing, walking, and lifting/moving up to 25 lbs. may be required. Occasional domestic business travel may be required, and hours beyond the standard schedule may be needed at times.