Job Description

Reporting to Q2 Management’s Director of Sales, the Inside Sales/Business Development Representative is a sales resource primarily dedicated to performing “Discovery Stage” sales tasks. As a central point of contact, our Business Development Team will develop a strong professional relationship with our customers and employees.

The Business Development Representative has a belief and passion for Q2’s Corporate Vision, Values, and Keys. They accept Ownership and are Empowered to ensure a constant pipeline of new contacts and qualified sales presentations for Regional Account Managers.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Incorporates Q2 values into day-to-day communications (Internal/External)
• Demonstrates Care through quality service and clear communications to new and existing customers
• Successfully acquire “Social Selling Mastery” certification and leverage best practices in day-to-day outreach campaigns
• Successfully acquire “Hubspot CRM” certification
• Leverage existing relationships to identify, qualify and manage net-new opportunities that will generate top-line revenue for Q2 Management
• Actively participates in outbound call/email campaigns to generate new sales
• Manage prospects from lead generation through presentations with the ability to articulate the value proposition, navigate objections, and foster relationships with Care and Transparency
• Partner with Regional Account Managers, Operational Leaders, and Q2’s Marketing Department to create and execute specific regional sales plans
• Assist the branch with in-person/virtual client presentations, including technology demonstrations and proposals as required
• Maintain a weekly reporting cadence with the Sales Director to maintain alignment and Transparency on branch and corporate objectives.
• Perform “ISO compliant” CSAT surveys

• Maintains a focus on day-to-day performance through the management of metrics and KPIs

Minimum Qualifications

• Excellent oral and written communication skills
• An energetic and achievement-oriented attitude
• A dedication to customer service and an “expert-level” of knowledge about clients
• Excellent record of accomplishment meeting quotas and attendance
• An ability to work in a “Team Environment” toward organizational objectives

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the following functions of this position:

• Stand, walk and sit; talk or hear, both in person and by telephone
• Continuous use of a computer and phone
• Repetitive motion, and motions of the wrists, hands, and/or fingers
• Viewing a computer consistently, and extensive reading
• Travel may be required to various sites within their branches, and reliable transportation is required
• This role requires the use of safety equipment including, but not limited to, eye safety glasses, hearing protectors, work boots, gloves, and hardhats.
• The noise level in the work environment is usually moderate.

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