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As an Inside Sales Representative in our Energy Solutions business unit your goal is to manage a group of small customers via phone contact and support the outside sales force as needed. You’ll grow existing customers to meet or exceed monthly sales goals within assigned territory. #LI-MD1 #LI-Hybrid

You will do this by:

• Working with existing and potential customers to proactively and reactively sell products through consultative selling
• Partnering with the outside sales force to increase sales by supporting the outside staff through an established region
• Creating and maintaining accurate customer database records by entering customer calls, results and order information
• Developing long-term repeat customer relationships
• Acting as a liaison between the customer and internal departments such as engineering, quality, legal and operations as well as the outside sales force
• Developing and maintaining current product knowledge; maintains knowledge of market, new products or services, regulations, technical information, competition, warranties, product reliability and other general information of interest to the customer
• Supporting the sales efforts of sales management while maintaining a positive and professional relationship between the customer and Briggs & Stratton
• Working with other functions, coordinates order release for shipment
• Interacting closely with support departments regarding dealer credit and order disposition

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

You are the kind of person who is/has:

• high energy and positive
• open to being trained on products and process
• able to work through conflict resolution with customers
• comfortable having conversations via phone

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Required Qualifications:

• Bachelor’s Degree in Business Administration, Management or related field OR equivalent education and experience
• Minimum of three years of experience in sales, sales support or a customer service environment
• ERP software, such as SAP, experience preferred
• CRM software, such as Salesforce or Microsoft CRM, experience preferred
• Order entry software experience preferred
• Ability to learn products applicable to business unit
• Strong computer skills, with ability to learn new software
• Strong verbal, written, and interpersonal communication skills to communicate and interact with diverse groups of people
• Ability to meet deadlines and organize and prioritize multiple tasks simultaneously
• Ability to collaborate professionally with peers and work toward a common goal
• Selling techniques which include the ability to negotiate, motivate, and persuade
• Solid business acumen
• Fluent in English and primary language used in area of responsibility and/or location