When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Inside Sales Representative
Shanghai
Sales Performance: Acquire new contract customers and maintain renewing clients, achieve
personal sales targets, and contribute to team sales goals.
· Lead Identification & Qualification: Conduct market research to identify potential customers
and understand their needs/preferences; generate leads via cold calls, emails, social media
and other channels.
· Customer Relationship Management: Build and maintain sustainable customer relationships to
ensure ongoing satisfaction and loyalty. Provide excellent customer service by promptly
responding to inquiries and resolving issues/concerns. Conduct regular follow-ups to meet
customer needs and identify cross-selling or upselling opportunities.
· Proactive Customer Engagement: Take the initiative to contact customers, strengthen the
relationship between customers and the company, and address customer issues in a timely
manner to maximize customer satisfaction.
· New Customer Acquisition: Continuously develop new customers and understand the diverse
needs of different clients.
· Sales Reporting & Analysis: Accurately record sales activities and outcomes. Analyze sales
data to identify trends and areas for improvement.
· Adaptability & Problem-Solving: Adapt to changes in the sales environment, handle objections
from potential customers, resolve customer issues, and provide solutions that meet their
needs.
· CRM System Usage: Use the Customer Relationship Management (CRM) system to manage
potential customers, track sales activities, and report performance.
For 85 years, PerkinElmer has pushed the boundaries of science in our food, industrial, life science and environmental markets. In addition to innovative laboratory technologies, our OneSource services division delivers a highly trained, experienced, and collaborative team of service engineers with solutions scalable and customizable to serve laboratory needs.
We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better.
PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products.
Science with Purpose. Learn more at www.perkinelmer.com.
