What you will contribute:
The Inside Sales Representative is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Inside Sales Representative sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.
What you'll do:
Generates revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
Follows a script to advertise products to interested consumers.
Facilitates the entire sales process from initiation of the original call through finalization of account set-up for each agent.
Fills and communicates orders.
Files documents, updates, and product information.
Responds effectively to consumer questions.
Explores opportunities to create leads.
Develops current accounts.
Troubleshoots, tracks problems and navigates agents through MoneyGram support structure.
Other duties as assigned.
What we're looking for:
Education and Experience:
BA/BS degree in related field preferred or equivalent work experience.
2+ years’ experience in a sales role, selling, and servicing customers.
Skills and experience:
An engaging, outgoing personality and passion for helping customers.
Ability to communicate to both prospects and customers.
Ability to meet sales goals.
Ability to close sales.
Ability to build relationships.
Data entry skills / Excel / SF knowledge is preferred.
About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.
Here are some reasons it is so easy to love your career with us!
Comprehensive Health Insurance - Full coverage for you. Stay healthy and worry-free!
Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
Inside Sales Representative

MoneyGram connects the world by making the movement of money across borders seamless, affordable and secure for everyone.
Each year, the company serves more than 50 million people in over 200 countries and territories. Headquartered in Dallas, Texas, with offices in 36 countries, MoneyGram is globally recognized for its high-performance culture and has been honored as a Top Workplaces USA award winner for four consecutive years.
For more information, visit corporate.moneygram.com and follow @MoneyGram.
MoneyGram and the Globe are marks of MoneyGram. All other marks are the property of their respective owners. ©2023 MoneyGram.
State Licensing:
Licensed in all 50 states.
Licensed as a Money Transmitter by the Banking Department of the State of New York
Licensed by the Georgia Department of Banking and Finance; NMLS #898432
Massachusetts Check Seller License # CS0025, Foreign Transmittal License # FT89432, NMLS # 898432.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding MoneyGram Payment Systems, Inc. (NMLS #898432) at: 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201. Phone number: 888-784-0136.
MoneyGram’s license status information can be viewed on the NMLS Consumer Access website at https://nmlsconsumeraccess.org/