We are looking for HUNGRY, HUMBLE, and SMART Sales Representative!
The Inside Sales will proactively contact potential and existing customers to promote, explain, and sell home services and membership programs. This role focuses on building rapport quickly, uncovering needs, presenting value clearly, and closing sales over the phone.
Perform high volume phone outreach to actively promote and sell company membership plan to customers.
Responding to incoming calls for service with a positive attitude, a smile in your voice and a "yes, I can" mentality to help the caller.
Responding to online inquiries and voicemails utilizing strong interpersonal skills
Assisting customers in scheduling service, promoting preventative maintenance programs, and answering any questions about our services.
Keeping records of customer interactions and transactions, recording details of inquiries, comments, as well as actions taken. Utilizing basic software without errors.
Education – High School Diploma or GED preferred, not required.
Positive attitude!
Accurate and detail oriented.
Willingness to learn.
Sales driven.
Willing and able to accept and embrace constant change.
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of more than 33,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
