Job Description

We are seeking an Inside Sales Specialist who possesses a deep understanding of the government line of business, specifically the VA healthcare system, DoD, DoJ, and Corrections space. This specialist will partner closely with the National Account Manager who covers the field to build and drive revenue by generating new business with new and existing accounts. Success is defined by achieving opportunity and revenue targets within an assigned account base. The Inside Sales Specialist will be responsible for the entire sales process, starting from prospecting, qualification, outbound calling (cold-calling), opportunity generation and follow up, and winning new business.

Qualifications

• Meet or exceed monthly, quarterly, and annual sales quota for the government line of business.
• Demonstrates an appetite to win business and take share from our competitors.
• Takes full ownership of customers and the sales process and demonstrates a professional and courteous yet results oriented attitude at all times.
• Delivers against a pre-defined outbound call quota, qualifies leads, understands government customers' needs, and recommends appropriate products and/or services.
• Builds and proactively manages a sales pipeline able to meet the desired sales quota.
• Qualifies and processes all incoming marketing leads in compliance with the standardized lead handling process.
• Researches the market in assigned sales areas to generate government sector sales leads, including utilizing the bid sites & tools, web searches, social media, referrals, phone lists, associations, trade shows and other sources.
• Performs online demonstrations of product and, where necessary, involves the field sales team to perform face-to-face demonstrations with prospective customers.
• Upon completion of initial sale, collaborates with government sector field sales, customer operations and product management to ensure the best possible customer experience.
• Enhances initial and future sales volume through customer education and building awareness of other solutions potentially interesting to customers.
• Understands how our solutions fit into the marketplace, collects competitive intelligence and shares with the necessary stakeholders in the organization to help assure the team will have the best, most differentiating product offer.
• Follows the standardized sales process to ensure unified sales approach and greatest chance of success.
• Implements and manages the comprehensive use of the CRM tool for executing and managing inside sales tasks, including prospecting, lead generation, managing opportunities pipeline, and sharing essential customer and competitive information.

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