The Inside Sales Representative is responsible for supporting and growing revenue within a single-family customer network. This role focuses on managing existing accounts, activating new partners, and guiding customers through product selection and ordering to drive continued growth.

The ISR serves as a primary point of contact for customers, working closely with internal leadership to support partner success, increase product adoption, and expand sales across a network of contractors and service providers.

Primary Responsibilities

• Own assigned accounts: build relationships, uncover opportunities, and close revenue

• Expand product adoption within partner networks and track new account activation

• Conduct virtual demos and onboarding; serve as the subject matter expert on cabinet refacing solutions

• Follow up on leads in coordination with Marketing and the SDR team to convert to revenue

• Maintain accurate Salesforce records (accounts, contacts, opportunities); support forecasting

• Share customer feedback across Sales, Marketing, and Product teams

• Contribute to team development and align with the Go-to-Market strategy

Required Qualifications

• Ability to prospect and manage accounts independently in a virtual environment

• Strong communication, negotiation, and relationship-building skills

• Comfortable on the phone and leading video meetings

• Proficient in Salesforce, LinkedIn, and Microsoft Office

• Highly organized, detail-oriented, self-motivated closer with high integrity

Personal Attributes

• Innate ability and self-initiated motivation to closing sales and driving revenue in excess of set goals

• Highly organized, with strong attention to detail, and the ability to prioritize activities

• Must be comfortable on the phone and leading virtual meetings on video

• High level of integrity and pride in work and results

• A relationship-focused seller that understands how to be part of a team and how to drive sales collectively

• A value-focused individual who can articulate the “why” behind both selling and achieving great results

Qualifications Desired but Not Required

• 1–3 years of sales experience in home improvement, construction, or a related field

• Background in manufacturing, OEM, or production sales

• Salesforce CRM experience