Job Description

Inside Sales Representative

Department: Sales

Employment Type: Full Time

Location: Columbia, Missouri

As an Inside Sales Representative, you’ll work with clients who have already expressed interest in our products, helping them secure the tools they need to drive their business forward.
The Inside Sales Representative is responsible for driving sales growth by identifying, prospecting, and nurturing leads through effective communication and relationship-building strategies. This role requires excellent customer service skills and the ability to collaborate with cross-functional teams to achieve business objectives.

Key Responsibilities

• Manage and grow existing business
• Maintain accurate records of sales activities, leads, and prospects in CRM systems
• Manage a sales pipeline by prioritizing leads and ensuring timely follow-ups
• Understand customer needs and provide tailored product recommendations
• Educate customers on the value proposition, features, and benefits of the products/services

Skills, Knowledge and Expertise

• Exceptional verbal and written communication skills to engage customers effectively.
• Ability to identify customer needs and provide solutions while handling objections.
• Strong organizational skills to prioritize tasks and manage multiple accounts simultaneously.
• Ability to build and maintain strong customer relationships through empathy and active listening.
• Thrive in a fast-paced, dynamic environment while maintaining a positive attitude.

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirements