Job Description

Inside Sales Representative

Are you passionate about helping people, solving problems, and keeping things running smoothly? We are looking for a proactive and customer focused Specialist to become a key partner for our retailers and dealers across EU distribution markets.

Specialized offers the position of Market Service Representative (Inside Sales) in our office located in Jesenice. Are you interested in being a member of our team? Please contact us.

WHAT YOU NEED TO WIN:

• Excellent customer service skills

• Strong communication and interpersonal skills

• Proficiency in MS Office, Excel

• English – fluent

• Czech - fluent

• Driving licence

HOW YOU’LL MAKE A DIFFERENCE

• Be the main contact for retailers and dealers via phone, email, and messaging platforms

• Answer questions about products, availability, pricing, and order status

• Support technical and service related topics and resolve complex or escalated cases

• Manage the full order lifecycle from order entry to delivery and after sales support

• Monitor stock, backorders and deliveries and communicate updates

• Collaborate closely with other departments, e.g. Sales, Logistics, Finance, Market Developers, and Rider Care

• Work with systems like Oracle, Salesforce, B2B/B2C portals, Teams, and Confluence

WAYS TO STAND OUT FROM THE CROWD

• Passion for cycling and the Specialized brand

BENEFITS

• Friendly work environment

• Lease bike

• 5 weeks of vacation

• Cycling gear

• In-house gym

If you are interested in this position, you can attach your structured CV and cover letter in the form below.