Job Description

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

As anInside Sales Representative (ISR),you will be the engine behind our most complex deals. You’ll partner directly with veteran Account Managers and Account Executives, mastering the art of the close while owning the critical momentum of our sales cycle. If you’re looking for a front-row seat to the B2B tech world and a clear path to becoming a top-tier closer, this is your starting line.

This position is 100% onsite at our downtown Tampa, FL headquarters, where you’ll work closely with sales leadership, engineering, and customer teams in a fast-paced, high-energy environment.

What You Will Be Doing:

Learn the Sales Process

• Learn OPSWAT’s products, customers, and sales motion
• Shadow Account Executives and support active sales opportunities
• Gain experience using CRM and sales tools (Salesforce, email, LinkedIn, Revic)

Sales & Outreach Support

• Support Account Executives with day-to-day sales operations and deal execution
• Research accounts and contacts to support territory development and account planning
• Schedule meetings with existing clients and ensure smooth handoffs from Account Executives and Account Managers
• Re-engage dormant accounts and assist with scheduling and preparing client QBR’s
• Assist in account mapping between Account Executives and Channel Partners

Organization & Admin Support

• Keep customer and opportunity information up to date in the CRM
• Assist with quotes, proposals, and basic order processing
• Help prepare meeting notes, follow-ups, and account summaries
• Coordinate internally to keep sales activities moving forward

Team & Growth Focus

• Track activity and progress with guidance from your manager
• Ask questions, take feedback, and continuously improve
• Build skills that prepare you for future roles in sales or account management

What We Need from You:

• Motivated, self-starter (recent grads welcome!)
• Interest in sales, business development, or technology
• Strong communication skills and a willingness to pick up the phone
• Strong organizational skills and attention to detail—you love clean systems
• Knowledge and comfort with Microsoft Office Suite or similar
• Desire to learning new tools and systems via self-paced learning
• A positive attitude, curiosity, and desire to grow

Why Start Your Career at OPSWAT:

• Clear career path into Account Management, Account Executive, SDR, or Sales Operations roles
• Training, mentorship, and exposure to real deals
• Supportive, team-oriented sales culture
• Opportunity to build a career in cybersecurity, one of the fastest-growing tech sectors

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.