Job Description

Job Title:  INSIDE SALES REPRESENTATIVE

Location: Cape Town-Foreshore (Office based)

Were looking for a competitive, hard-working, and goal-oriented ISR to join our growing team.

As an ISR, you'll be responsible for prospecting, qualifying, and closing new customer relationships. You will have the opportunity to truly contribute and help impact the company.

The ideal candidate will be a self-starter with exceptional hunting skills, a risk-taking personality, and an inclusive mindset.

Responsibilities:

• Achieve personal goals related to KPIs sales quota, # of discovery calls, # of new pipeline deals created
• Self-source deals through outbound prospecting efforts to build and maintain your pipeline
• Conduct qualification/discovery calls to qualify new prospects
• Execute outbound sales campaigns focused on target accounts (email, Direct Mail, calls,social touches, video)
• Manage the sales cycle and create a sense of urgency to ensure deals close in a timely manner
• Gain proficiency with the product, the pain the Sterimax solves, key value propositions,and objection handling to support opportunity development
• Diligently log, track, and report on KPIs, tasks, and relevant prospect information in CRM and other sales tools
• Proactively seek out professional development opportunities to hone sales craft and introduce best practices, learning and ideas to help improve sales team performance.

Requirements:

• Adept at conducting entire sales process (from cold outreach to close)
• Critical thinker adept at solving problems with creative solutions and tactics
• 
  Self-starter; ability to achieve goals without daily supervision
• Looking to join an established company with ambitious growth plans
• Willingness to be held accountable
• 2-4 years experience in sales at an early-stage company, or smaller privately-owned company
• Passionate for sales and developing relationships; avidly seeks knowledge to improve your skillset
• Strong attention to detail and administrative/technical skills
• Energetic, outgoing, bright, good communicator
• Ensure all activity is accurately logged in our CRM (Microsoft Dynamics Sales Professional)

The Sales Process required for this ISR role

Prequalify Stage Identify the Main Decision Maker

1. Phone calls to the company.
2. LinkedIn messaging to key contacts.
3. Use platforms like Cognism or Lusha for additional information.
4. Send emails when necessary.

Stage I Qualify Prospect and Establish Requirements

1. This is discovery stage can book teams or discuss over phone
2. Discover types and quantities of gloves.
3. Determine cost per glove.
4. Identify the current vendor.
5. Investigate additional products being used.
6. Gather known contract details.
7. Understand storage requirements.
8. Identify pain points.

Stage II - Selling the company's offerings

1. Send a quote and lead times within 24 hours.
2. Follow up within 48 hours.
3. Send samples.
4. Collect any missing information from Stage I.
5. Quantify the impact of the identified pain.
6. Understand the buying process (budget source, signatory).
7. Identify additional contacts.

Stage III - Secure Orders & Account Management

1. Secure the order.
2. Cross-sell additional products to the client.
3. Build and strengthen the relationship.
4. Maintain regular contact with client.
5. Continue to identify new opportunities for growth and increase in share of wallet.

The ideal candidate would also have:

• Experience selling products in the PPE space (not essential)
• Experience with cold outreach
• Experience with Microsoft CRM
• Strong sales history of meeting and exceeding goals

About our client

Our client are master importers of disposable personal protective equipment, medical and healthcare supplies, dealing with a wide range of clients including healthcare, manufacturing, food, local government, and reseller industries. The company has been able to build successfully on our knowledge and experience, having the ability to evolve proactively in this new but rapidly developing business sector. With over 25 years of experience sourcing across the world, we are helping to provide valuable, bespoke solutions for our clients.

We have an exciting future ahead, being built around efficiency and fast growth, with aims to double in size during 2024. We are looking for innovative, passionate professionals to join and help us on our journey!

Working Hours:

• Monday to Friday, 8:30 AM - 5:00 PM.

How to Apply:

Please submit your CV and a cover letter detailing your qualifications and experience.