Job Description

Penlink, the leading authority in digital intelligence, offers comprehensive solutions tailored for law enforcement, national security, the defense sector, financial institutions, and enterprises. Our expertise lies in seamlessly integrating extensive digital evidence with open-source intelligence gathered from a vast array of sources, harnessing the power of AI for critical insights.

Seeking a highly motivated individual for Inside Sales Representative position. In this role, the inside sales representative is responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage with potential buyers.

This role is located on-site in Lincoln, NE

Requirements

YOUR RESPONSIBILITIES

• Build long-term trusting relationships with customers and contacts
• Coordinating with Territory Sales Managers and proactively contacting customers prior to software maintenance renewals and upselling if the customer does not have the full suite of products or needs have changed to create successful outcomes
• Create quotes based upon customer needs
• Proactive outreach to ensure product adoption /usage/positive results of Penlink products
• Proactively identifying customers who are not using Penlink’s products to its full capabilities
• Follow up MQL’s (Market Qualified Leads) from Webinars, Tradeshows, and other marketing developed leads
• Identify customers who could use add on features of our software
• Identify client needs and suggest appropriate products/services
• Work with Customer Support and Territory Managers to provide product technical information and demonstrations
• Qualify contacts from Tradeshows, webinars, and other Penlink marketing events
• Work with Engagement Services Leads to plan in person visits with target customers and appropriate Penlink personnel
• Proactively identifying departments within customer accounts who are not using our products who would benefit from using them and start the qualification process
• Keep up to date on market trends and news from the industry, our competitors, and our target market
• Relay market needs and requirements back to internal sales teams including Sales, Operations and Product Management
• Other duties assigned

YOUR COMPETENCIES

• Ability to successfully sell to a variety of professionals in diverse law enforcement and other settings
• Strong verbal and written communication skills
• Ability to work and build relationships with key prospects and high-level executives
• Ability to work independently as a self-starter and being self-motivated
• Ability to work well with members of the sales team, key members of leadership, and other teams to drive sales in assigned territory
• Detail-oriented to calculate quotations and order quantities correctly and accurately enter them into a database
• Working knowledge of Microsoft Windows, Excel, Word and Outlook

YOUR EDUCATION & EXPERIENCE

• College degree or equivalent education and work experience
• Experience managing a sales territory preferred
• Government sales, or specifically law enforcement, preferred