Job Description

When you join Kyocera Southeast Document Solutions, you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified as a Great Place to Work in 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do, and enjoy the people they work with.

As an Inside Sales Representative you will seek out new customers and partner with existing ones, offering targeted products designed to improve their businesses, using a consultative sales approach.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Sell the full line of office supplies to established customers and potential customers while providing excellent customer service in a moral and ethical manner.

+ Properly maintain equipment and inventory in your possession.

+ Turn in sales orders promptly, completed, and properly signed.

+ Work with the President to create a weekly action plan

+ Market within territory by phone and in person as called for.

+ Ensure that all customer purchases are received in satisfactory condition.

+ Periodically contact each customer to ensure satisfaction and to receive referrals.

+ Work with collections department, if needed, to assist with customer payments.

+ Set appointments for the sales team into Targeted Accounts

+ Make new business calls in an adequate number for potential buyers to secure appointments with the proper decision-making individuals.

+ Send emails, mail, and LinkedIn communications

+ Spend time researching targeted accounts

+ Maintain records on potential buyers, their current needs, and call back dates after each business call.

+ Assisting the President in the QBR process for current customers

+ Update notes and follow up in Sherpa

+ Work with all departmental managers relative to personnel and customer needs analysis.

+ Support co-workers.

+ Gain additional training on own time as well as attending company sponsored programs and seminars.

Qualifications

+ Excellent written and verbal communication skills.

+ Concentration, speed and accuracy to handle paperwork expeditiously are a must.

+ High level of confidentiality.

+ Customer service oriented.

+ Excellent interpersonal skills and leadership skills.

+ Positive businesslike behavior and appearance.

+ Ability and willingness to travel – 5%.

+ Proactive sense of urgency to take initiative.

+ Positive attitude towards co-workers and customers.

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Preferred:

+ 1-2 years of prior Inside Sales experience

+ High School Graduate or General Education Degree (GED)

+ Strong organizational skills

+ Basic computer skills (CRM, Outlook, MS Word and Excel, Internet Searching)

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions Rumbles is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services that enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental, and vision plans, a 401k match, flexible spending, disability, and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions Rumbles is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.