Job Description
Do you take pride in doing things right the first time? Looking for a stable job with room to grow? Ready to join a team that treats you like family? We want to hear from you!
Inside Sales Representative - Ayer, MA
Join a Legacy. Build the Future
Catania Oils, a fourth-generation, family-owned business with 125 years of excellence in the edible oils industry, is looking for a passionate and driven Inside Sales Representative to join our team. If you thrive in a fast-paced environment, love solving problems, and know how to bring out the best in people—this is your moment.
Our Core Values Drive Everything We Do
- We Are Family – We treat every team member with respect and support, just like family.
- Own It – We take responsibility, celebrate wins, and learn from challenges.
- Job Well Done – We strive for excellence and take pride in delivering quality work.
- Customer Focused – We go beyond expectations to ensure our customers succeed.
- Authenticity at Our Core – We act with integrity and stay true to our values, even under pressure.
What You’ll Do
- Respond promptly to inbound sales inquiries via phone, email, or website inquires Provide product recommendations tailored to customer needs.
- Develop and maintain strong relationships with existing three tier bulk customers to ensure repeat business and customer satisfaction
- Identify new sales opportunities through outbound calls, email campaigns, and lead follow-up. Work with sales operations/marketing personnel to source leads.
- Collaborate with the Bulk Division Sales Managers and cross-functional teams to meet monthly and quarterly sales targets
- Maintain accurate records of customer interactions, quotes, and orders using HubSpot CRM software.
- Provide pricing, availability, and technical product information to customers.
- Resolve customer issues with professionalism and urgency refer to customer service department when necessary.
- Stay informed about market trends, competitor offerings, and Catania’s product portfolio
- Support logistics and operations teams to ensure timely delivery and fulfillment of bulk orders
Requirements
What You Bring
- Bachelor’s degree in business, Marketing, or related field preferred
- 0-2+ years of inside sales experience, preferably in foodservice, manufacturing, or B2B environments
- Strong verbal and written communication skills
- Proficiency in CRM systems and Microsoft Office Suite
- Ability to manage multiple accounts and prioritize tasks effectively
- Customer-focused with a proactive and solution-oriented approach
- Knowledge of edible oils or food ingredients is a plus
Why Catania Oils?
- Be part of a company that values teamwork, respect, and continuous improvement
- Work in a culture that blends tradition with innovation
- Make a real impact in a company that’s committed to sustainability and quality.
- We offer competitive pay and benefits.
Catania Oils is an Equal Opportunity Employer
