Job Description

What You’ll Do

• Serve as the primary point of contact for builders, contractors, and remodelers
• Guide customers to the right window, door, and millwork solutions
• Prepare accurate quotes, enter orders, and ensure smooth order execution
• Partner with Outside Sales and Operations to deliver on customer expectations
• Identify opportunities to upsell and add value
• Resolve issues quickly while maintaining a high level of professionalism

What You Bring

• High school diploma/GED required. Bachelor’s degree preferred.
• 2+ years of sales, customer service, or account support experience.
• Strong communication and relationship-building skills.
• High attention to detail and accountability for your work.
• Ability to manage multiple priorities in a fast-paced environment.
• Building materials or millwork experience is a plus.
• 2 years’ experience using Enterprise Resource Planning (ERP) – Agility (preferred).
• A commitment to safety and professionalism (pre-employment drug test required).

Why Join KCM

• Employee Ownership (ESOP): Share in the company’s success.
• Competitive Pay, starting at $20/hr.
• Comprehensive Benefits: Medical, Dental, Vision; short- and long-term disability insurance; company paid life insurance; PTO; 401(k) with company match.
• Career Growth: We promote from within and invest in your development.

Schedule Full-time, Monday–Friday (daytime hours)

Who We Are

Kansas City Millwork is a leading wholesale distributor of windows, doors, and millwork products serving builders and contractors across the region. We combine industry expertise with a strong commitment to customer service—and the accountability that comes with employee ownership. As part of Building Material Distributor’s (BMD) family of companies, we benefit from over 75 years of industry expertise, offering stability, innovation, and opportunities for growth.

Equal Opportunity Employer

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.