Job Description

Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump Division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization, and manufactures over 50% of our products in-house.

The Inside Sales role is an entry-level position within the pump rental business. This role is responsible for developing customer relationships, processing orders, tracking equipment availability, coordinating logistics, billing sales, and addressing invoice inquiries. The position works closely with sales management and the outside sales team to deliver excellent customer service and support.

Essential Functions

• Provide efficient support to the sales team by processing invoices, contracts, credit applications, and sales reporting
• Utilize company systems and tools to document, track, record, and follow up on all sales activity in an accurate and timely manner
• Manage accounts, generate leads, and close sales via phone communication
• Use strong verbal and written communication skills to support sales and management teams
• Coordinate the receiving, organization, tracking, and movement of equipment and attachments
• Maintain accurate inventory records
• Assist customers by phone or in-person with completing necessary paperwork for transactions
• Support the Project Operations Manager as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Required Education and Experience

• Experience processing detailed paperwork
• Strong organizational skills and ability to manage multiple priorities
• Working knowledge of computer systems used in daily operations
• Proficiency in Microsoft Office Suite
• Excellent communication and customer service skills
• Ability and willingness to go outside as needed to review equipment inventory to support sales orders
• Bachelor’s degree preferred

Military service will be considered in lieu of education/certification experience as applicable. Supervisory Responsibilities

• None

Work Environment

• Primarily based in a front desk or office environment
• Climate-controlled workspace with computers, phones, and CRM systems
• Frequent interaction with customers, vendors, and internal staff
• Regular visits to repair shop and equipment yard to coordinate operations
• Exposure to moderate noise, dust, grease, and heavy machinery during shop visits
• Outdoor exposure may include varying weather conditions
• Requires awareness of safety conditions in active environments
• Must be comfortable transitioning between office and operational settings
• Strong communication, multitasking, and coordination skills required

Travel Required

• Some overnight travel may be required

Physical Demands

• Moderate physical activity required
• Occasional lifting, carrying, and moving items up to 50 pounds
• Bending, squatting, crouching, and reaching may be required
• Movement between office, shop, and yard environments
• Extended periods of sitting, standing, or walking
• Manual dexterity required for computer and administrative tasks
• Must maintain situational awareness in active equipment environments

Other Duties

Please be aware that this job description outlines the primary duties and responsibilities of the role but may not include every task. Responsibilities may change with or without notice based on business needs.

Our Benefits & Perks

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of our team members both at work and at home.

Core Benefits:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company-paid holidays
• Company-Paid Wellness, Employee Assistance, and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company-Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position may also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission earning opportunities.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. All successful candidates must undergo a drug test and background check before their start date.

Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.