Job Description

Job Location: Corporate - Portland - Portland, OR 97210We are seeking a highly organized and detail-oriented Inside Sales professional to provide order-entry support for customer call-ins and our field sales staff. This role is critical to ensuring smooth order processing, accurate data entry, and excellent customer service. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage a high volume of daily tasks efficiently.
Key Responsibilities:
- Call & Email Management: Handle incoming customer calls & Emails, direct inquiries to the appropriate sales representatives or departments, and take and submit phone/Email orders.
- Sales Team Support: Enter orders on behalf of field sales staff and other team members who receive order requests.
- Order Tracking: Coordinate with dispatch and other departments to obtain order ETA information and communicate updates to customers and internal teams.

Qualifications:
- High school diploma or equivalent; additional relevant education is a plus.
- Proven administrative experience in a support role, preferably in a sales or credit-related environment.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Detail-oriented with a commitment to accuracy in data entry and documentation.
- Ability to collaborate effectively with cross-functional teams.
- Customer service orientation and a proactive problem-solving attitude.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for growth and professional development within the sales department.
- Collaborative and supportive work environment.
- Exposure to sales operations and credit processes.
Benefits include: Medical, Dental, Vision, 401K, 401k Match, Aflac, Pre-paid legal, Long-Term Disability, Life Insurance, Employee Assistance Program, and PTO.
The Company: Carson has been synonymous with quality and service since 1938. Originating as a heating oil provider in Portland, we have expanded our reach across the Pacific Northwest, offering a diverse range of services including fuels, lubricants, propane, industrial solutions, and more. Our commitment to customer satisfaction drives our success and inspires our dedicated team!
Employee Notes/Schedule
- A background check and drug screen will be conducted.
- Driving record will be checked for insurability.
Please apply online at www.carsonteam.com/careers
We are an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.