Job Description
Position: Office Assistant
Location: Raleigh, NC (ONSITE)
Schedule: Monday - Friday 9:00am - 5:30pm
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Office Assistant, you will work with the Call Center’s leadership to assist in the effective coordination, organization, and communication within the department.
Key Role Accountabilities:
• Greet interviews and guests in the Inside Sales Space.
• Successfully use Office Depot and Amazon ordering processes to restock resources required for effective running of the Inside Sales department.
• Refill breakroom stock and maintain organization and cleanliness within the office.
• Assist with the onboarding and employee orientation of Call Center employees.
• Assist with Employee engagement activities.
• Represent as brand ambassador for the Inside Sales department at West Shore Home.
Must-Have Requirements:
• High school diploma or equivalent required.
• Minimum 2+ years of customer service or similar work preferred.
• Ability to manage and prioritize multiple tasks while adapting to changing priorities.
• Proficiency in Microsoft Office Suite.
Benefits:
• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) and Roth IRA retirement plans with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
