DocMorris

Inside Sales (m/w/d)

DocMorris  •  Barcelona, ES (Hybrid)  •  2 months ago
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Job Description

The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, marketplace and professional healthcare with strong brands in Germany and other European countries. With its business model, DocMorris offers its patients, customers and partners a broad range of products and services. In doing so, DocMorris is pursuing its vision of creating a digital health ecosystem for everyone to manage their health in one click.

In Spain and France, the company operates the leading marketplace for health and personal care products in Southern Europe. With an innovative business model, our marketplace does not manage stock or warehouses, it integrates the catalog of products, pricing, and stock levels of the most important and trusted off-line pharmacies in a single website, achieving 24h delivery service for more than 200.000 products and 10.000 brands from more than 1.000 pharmacies and health stores. Our business model and service have received several awards like the prize for Best Webshop in Spain as well as the Best Mobile App from the E-Commerce Awards.

We’re looking for a proactive Inside Sales to grow and support our seller network in Portugal and Spain

What You’ll Do

  • Recruit new sellers (pharmacies, parapharmacies, brands) and negotiate catalogue inclusion.

  • Onboard and train sellers on platform use, catalogue setup, and performance optimisation.

  • Support daily operations: orders, shipping, returns, and incident resolution.

  • Ensure smooth fulfilment and proactively resolve seller issues.

  • Monitor KPIs and identify improvement opportunities.

  • Collaborate with internal teams (Success, Catalogue, Marketing, Warehouse).

  • Use AI tools to streamline workflows.

What You Bring

  • Experience in e‑commerce, marketplaces, or commercial roles.

  • Strong communication, negotiation, and organisational skills.

  • Data-driven mindset with basic Excel skills.

  • Problem-solver, adaptable, and able to work independently.

  • Spanish & Portuguese: C1 level.

  • English: intermediate.

  • Nice to have: experience in the pharmaceutical sector.

#LI-CM1

#LI-Hybrid

Our Benefits

  • Ticket restaurant 11€/day worked

  • 25 days of holiday

  • Birthday day-off + 50€ voucher to spend on our website!

  • Health insurance with Sanitas is paid by PromoFarma (for those who want it!)

  • Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery.

  • Opportunity to participate in the employee participation program (stock options)

  • 10% discount on our website on each purchase and up to 30% discount on DocMorris branded products

  • Access to eLearning platforms such as LinkedIn Learning

  • Individual training opportunities and budget for personal development

  • Access to corporate wellness plattform "Wellhub" (ex Gympass) with various offers on gyms, studios, guided classes, workouts and wellness app

  • Access to mobile consultations with medical specialists, lawyers or veterinarians via "Doctor i "

  • Great employee events and annual company celebrations

DocMorris

About DocMorris

The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, marketplace and professional healthcare with strong brands in Germany and other European countries.

Deliveries are mainly from the highly automated logistics centre in Heerlen, the Netherlands, with a capacity of over 27 million parcels per year. In Spain and France, the company operates the leading marketplace for health and personal care products in Southern Europe.

With its business model, DocMorris offers its patients, customers and partners a broad range of products and services. In doing so, DocMorris is pursuing its vision of creating a digital health ecosystem for everyone to manage their health in one click.

Around 1,600 employees in Germany, the Netherlands, Spain, France, Portugal and Switzerland generated an external revenue of CHF 1,085 million serving more than 10 million active customers in 2024.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Frauenfeld, CH
Year Founded
Unknown
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