Job Description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

Team Lead - the ultimate player-coach, and the launchpad to a career as a sales manager.

Our Inside Sales Team Lead is responsible for supporting, coaching, and developing our Inside Sales Representatives to become best in class facilitators of TeamViewer’s products and related services to new and existing customers. You’ll act as the voice of the customer within your team and leverage your knowledge to drive sales tactics and initiatives.

• Assist in managing your team to deliver tactical execution, coaching and collaborative initiatives to deliver the team's target. (60%)

• Ensure you’re effectively managing your own pipeline and delivering against your individual target. (40%)

• Maintain up-to-date knowledge of your markets, current campaigns, targets, and actual sales figures.

• Ensure effective knowledge sharing within the team, continually striving to enhance the level of customer experience and maximise opportunities.

• Serve as the initial escalation point for particularly challenging cases.

• Oversee market goals by managing the team based on KPIs, evaluating market performance data, and regularly reporting insights, including market trends, external factors, and strategy recommendations to your manager.

• Collaborate closely with Sales Operations, Marketing, and your manager to plan and execute campaigns and sales tactics that align with market goals.

• Engage the team in regular one-on-one meetings and team discussions on current topics to ensure team engagement and skill development.

• Offer continuous support to team members, providing constructive feedback to identify their potential and outline necessary future actions.

Requirement

• Proven success in a sales role (ideally 4 – 5 years) within an Inside Sales environment.

• Strong understanding of sales processes and KPI management.

• Developing communication and leadership skills.

• Ability to analyse market data and provide strategic recommendations.

• Knowledge of industry-specific market trends and dynamics.

• Ability to work collaboratively with cross-functional teams.

• Excellent knowledge of CRM and sales management tools.

What we offer

• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews

• Access to Corporate Benefits platform with many discounts

• Regular Team events and company-wide celebrations

• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

• Hybrid and Flexible work time with up to 50% home office

• Work From Abroad Program allowing up to 40 days of work outside your contracting country

• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.