Job Description
Inside Sales Lead ManagerLocation Remote
Position Type Full-Time
About Lot Squared Development (Luxury)/Stony Creek Homes (Mid-Market)/DC HomeBuyer (Acquisitions) The organization is a leading, fully-integrated, real estate investment company specializing in the development of high-profile luxury homes, mid-market homes and boutique condominiums, and home rehabilitations in Washington, DC, Virginia, and Maryland (DMV). Lot Squared focuses on the luxury market. Stony Creek focuses on mid-market homes. This role works exclusively for DC HomeBuyer, which handles home acquisition for both. Renowned for our commitment to excellence, we source off-market projects through extensive relationship building with motivated property sellers. Our deep commitment to ethical practices and above-and-beyond service has established us as a trusted partner in the DMV real estate market.
About the Role We are seeking an empathetic, results-driven Inside Sales Lead Manager who can build authentic connections with property owners while advancing our mission of providing ethical, solution-oriented real estate services. The ideal candidate will be naturally curious, resilient in the face of challenges, and passionate about helping people find solutions to complex property situations. This role requires someone who can balance relationship building with achieving results, maintaining high energy through sustained phone work while delivering exceptional customer service.
Key ResponsibilitiesLead Generation and Relationship Building- Transform cold leads into warm relationships through consultative conversation
- Build authentic connections with potential sellers through phone conversations
- Listen to the seller and conduct meaningful conversations
- Conduct in-depth discovery calls to understand seller motivations and needs
- Maintain detailed notes and follow-up schedules in Salesforce
- Obtain agreement to receive an in person appointment to further evaluate the seller’s home and make an offer
- Nurture relationships over time through consistent follow-up, leading to a decision on the acquisition of the seller’s home
Appointment Setting and Deal Qualification- Qualify potential deals through financial analysis and seller motivation assessment
- Set high-quality appointments for the field sales team
- Prepare comprehensive briefings for field sales appointments
- Follow up on appointment outcomes and maintain relationship continuity
- Work collaboratively with the acquisitions team to understand deal parameters
Sales Process Management- Maintain accurate records in Salesforce CRM
- Track and analyze lead progression and conversion metrics
- Participate in daily team meetings and deal reviews
- Share best practices and contribute to team knowledge base
- Adapt communication style to build trust with diverse seller profiles
Team Collaboration- Work closely with field sales team to ensure smooth handoffs
- Participate in deal strategy discussions
- Share insights and learning with team members
- Support team goals while maintaining individual performance metrics
- Contribute to continuous improvement of sales processes
Qualifications- Proven track record of building authentic relationships in a professional setting
- Strong emotional intelligence and ability to connect with diverse personalities
- Excellence in phone communication and consultative conversation
- Demonstrated resilience and ability to maintain positive energy
- Natural curiosity and desire to understand business operations
- Experience with CRM systems, preferably Salesforce
- Ability to analyze deal financials and assess property values
- Strong attention to detail in note-taking and follow-up
- Comfort with flexible schedule to accommodate seller availability
Experience- 2+ years experience in consultative sales or relationship management
- Background in real estate preferred but not required
- Experience in role requiring high-volume phone work preferred
- Track record of exceeding goals in metrics-driven environment
Skills- Exceptional listening and rapport-building abilities
- Strong problem-solving and analytical capabilities
- Excellence in managing multiple relationships simultaneously
- Ability to maintain consistent energy through sustained phone work
- Conduct engaging conversations, with the ability to listen, read prospects, and driving conversations
- Natural curiosity and desire to understand the business and the impact of their work, naturally tenacious, demonstrating grit and the ability to creatively resolve prospect objections to meet goals
Ideal Characteristics- Genuine desire to help people find solutions
- Natural relationship builder
- Results-oriented while maintaining ethical standards
- Team player with strong individual contributor capabilities
- Resilient and positive mindset
- Curious about business operations and outcomes
- Comfortable with both process and flexibility
- Coachable and willing to ask for help when needed
Compensation- Competitive base salary
- Performance-based commission structure
- Comprehensive benefits package
- Paid time off including holidays, vacation, and personal days
Application If you're passionate about building relationships, helping people find solutions, and growing with a company that values authentic connections and ethical practices, we want to hear from you!DC HomeBuyer is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
Note: Only candidates selected for an interview will be contacted.
