Location: Bengaluru,Karnataka,India
Exotel is one of Asia’s leading customer communication platforms, on a mission to bring enterprise customer engagement to the cloud. We power billions of interactions annually and work with some of the most innovative companies across industries, including leading digital-first businesses and top-tier banks and financial institutions.
As enterprises increasingly adopt AI-led customer engagement, Exotel is at the forefront of enabling scalable, compliant, and intelligent conversations across voice and digital channels.
We are looking for a dynamic Inside Sales Intern to support revenue growth by identifying, engaging, and closing deals with businesses seeking cutting-edge cloud telephony, CPaaS and CCaaS solutions. You will play a key role in expanding our customer base, nurturing relationships, and positioning our platform as the go-to solution for seamless communication.
Lead Qualification & Nurturing – Identify potential customers among inbound leads via calls and emails.
Consultative Selling – Understand client needs and present tailored communication solutions, including VoIP, Voice, Conversational AI (Chatbots and Voicebots), messaging, and Enterprise Contact Centre software. Ability to hand-hold customers through the integration process.
Product Demonstrations – Assist in virtual demos and showcase how our solutions improve business communication.
Solutioning - Determine and pitch the right feature/product/solution for customers’ needs and ability to configure/hand-hold the customer in the integration process.
Pipeline Management – Maintain accurate records in the CRM, track leads, and follow up to move prospects through the sales funnel.
Collaboration – Work closely with customer success and technical support teams to ensure a smooth onboarding process for customers.
Negotiation & Closing – Lead pricing discussions, contract negotiations, and deal closures.
Customer Engagement – Help build long-term relationships, provide insights, and identify upsell/cross-sell opportunities.
Strong communication, interpersonal, and problem-solving skills.
Passion for sales and a desire to build a career in B2B Software Sales.
Eagerness to work in a dynamic, fast-paced environment.
Interest in technology and a willingness to learn how applications are built using APIs.
Self-motivated, proactive, and excited about cloud telephony solutions.
Experience with cloud telephony and CRM tools is a plus.
Duration: 6 months
Conversion to Full Time: The internship may be converted into a full-time role based on performance
Work with a fast-growing Cloud Communications and Conversational AI leader
Hands-on SaaS sales experience in an innovative tech company.
A dynamic, collaborative, and tech-driven environment.
Potential for a full-time career opportunity based on performance.
If you're excited to kick-start your career in Inside Sales, we’d love to hear from you!
Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 25 billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence, and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.
