Job Description

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

We're growing our Inside Sales team in Sofia and looking for an Italian-speaking Inside Sales Executive to help us connect with businesses in Italy and turn their interest into lasting customer relationships.

The best part? You'll be speaking with businesses that have already shown interest in what we offer. Your role is to understand their needs, introduce the right solutions, and help them take the next step with myPOS.

If you enjoy connecting with people, have a commercial mindset, and want to see the direct impact of your work, we'd be happy to meet you!

About the role:

As an Inside Sales Executive, you’ll be the first point of contact for businesses exploring myPOS. You'll connect with businesses in the Italian market that have already shown interest in myPOS, understand their needs, and help them find the right payment solutions. From the first conversation to becoming a customer, you'll play a direct role in growing our customer base and making payments easier for businesses.

This is a foundational role within our growing Inside Sales team, offering hands-on exposure to sales, customer engagement, and revenue generation in a fast-moving fintech environment.

What you’ll do:

• Connect with local Italian businesses that have expressed interest in myPOS, understand their needs and identify the right payment solutions
• Act as a trusted advisor and payments expert, presenting myPOS solutions tailored to each customer’s business needs
• Take ownership of your leads, following up proactively and converting opportunities into new customers
• Manage your sales pipeline through HubSpot, keeping customer interactions and progress accurately recorded
• Partner closely with sales teams across Europe and internal stakeholders to ensure a smooth experience from first contact to onboarding

What you'll bring:

• At least 2 years of experience in a customer-facing role over the phone, ideally involving relationship building or sales.; experience in inside sales or business development is a strong advantage
• Experience working with CRM systems to stay organized and on top of customer conversations; HubSpot experience is a plus, but not a must
• A proactive, can-do approach, and a natural sense of ownership over your work and results
• Excellent communication and people skills, with the ability to build rapport and adapt your style
• Good time-management and organizational skills, and comfort working autonomously in a fast-moving environment
• Fluency in Italian and English

Why you should join myPOS:

Competitive rewards & recognition

• Excellent compensation package with a competitive base salary and uncapped commission
• Annual salary reviews, promotions, and performance bonuses
• Refer a friend bonus because great people know great people!

Your wellbeing & work-life balance

• 25 days of annual paid leave, increasing by 1 day per year up to 30
• Premium health insurance, including dental care and optical coverage
• Meal vouchers worth €100 per month
• Fully covered Multisport card
• Fully covered annual public transport pass for Sofia
• Exclusive employee discounts with 20+ partners across dining, shopping, education, travel, accommodation, and more
• Hybrid working model and standard working hours, with no shifts

Learning & career growth

• Quarterly performance and growth conversations
• myPOS AI Academy for upskilling and training
• Unlimited access to LinkedIn Learning courses
• Annual individual training and development budget

Life at myPOS

• A vibrant international team in a fast-moving fintech environment
• Free coffee, snacks, and drinks at the office
• Team-building events, social activities, and opportunities to connect with colleagues across Europe

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!