Job Title: Inside Sales Executive [DACH region]
Location: Germany Remote
Reports to: DACH Region Sales Manager
Purpose of the Role
This role will be focused on driving incremental sales from Brompton’s existing customer base, delivered primarily via remote communication, as well as supporting Sales Operations to ensure best possible trade customer experience and service levels.
You will actively advise, sell and close business, while supporting our Regional Account Managers in their day-to-day work and during specific sales campaigns. This is a practical, commercial role with real ownership, close customer contact and direct impact on revenue – not a purely administrative position.
Key Responsibilities
Inside Sales & Active Selling
Actively advise and sell to Dealers across the DACH region via phone, email and the internal B2B site
Identify, develop and close sales opportunities in day-to-day business
Proactively manage re-orders and replenishment business to achieve sales targets
Execute sales campaigns and promotions in close coordination with the Regional Account Managers
Upselling and cross-selling of bikes, parts, accessories and services
Day-to-day management of smaller Dealer accounts
Occasional participation across in person sales events and trade fairs
Support of Regional Account Managers
Strong operational support of the Regional Account Managers in daily business and reporting
Active involvement in the preparation and execution of sales initiatives and product launches
Preparation of offers, action plans, forecasts and decision templates
Continuous exchange on market feedback, opportunities and pipeline status
Supporting Sales Operations & Commercial Steering
Build, maintain and actively manage a rolling 12-month sales pipeline
Capture and analyse sell-in, sell-out and stock-in-market data to support commercial decisions
Prepare regular sales reports and forecasts, plus translate into concrete inside sales actions
Supporting on pre order process execution and ensuring customer requirements followed
Ensure all products are listed and available for customers on the internal B2B site
Develop and foster strong working relationships with the UK based Sales Operations team, supporting as required, including DACH holiday cover or during peak periods
Systems, Processes & Interfaces
Maintain customer and opportunity data in Salesforce
Close collaboration with Sales Operations, Marketing, Customer Service and Supply Chain
Support translation and local adaptation of sales and marketing materials
At Brompton:
Brompton offers you an excellent working environment with enthusiastic colleagues who get along, communicate and co-operate well with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment. We are all proud to be part of Brompton Bicycle Ltd; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills.
Diversity, Equality and Inclusion Commitment
Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.
The Brompton bike was conceived as a product to help improve city living. It has established itself as the ideal choice for all those who are living or interacting with cities. The bike can be folded to a third of its size in a matter of seconds and is small enough to be taken on all forms of public transport. In fact, 42 Bromptons can fit in one car parking space!
The Brompton bike was first designed by Andrew Ritchie in 1975 opposite the Brompton Oratory in South Kensington, hence the name. The first prototypes were all designed and built in Andrew’s flat and while they were rough and crude, the majority of the key design features were already evident, such as the pivoting rear triangle that allows the rear wheel to fold underneath. Andrew looked for support from various banks and bike manufacturers, but none were willing to support his dream. Julian Vereker, an entrepreneur and the owner of an early Brompton prototype, joined Andrew in 1985 and helped to provide the money which put Brompton into full time production for the first time in 1988. Fast forward to 2016, and Brompton now offers 16.5 million combinations on the bike, every one of which is still made by hand in London.
It is now estimated that there are over 80,000 Brompton bikes in London. Three-time winner of the Queen’s Award for Enterprise, the company sells over 45,000 bikes in 44 countries around the world every year. Sales have been growing at a fast rate with the help of Brompton Junction retail stores in London, Barcelona, Munich, Beijing, Milan, Hamburg, Shanghai, Chengdu, Amsterdam, Tokyo and Kobe.
