Job Description

Job Responsibilities:

• Insights and Appointments /leads generated
• Achievement of new business opportunities agreed depending on.
• Achievement of talk-time/chat-time and leads target as in individual as well as departmental goal.
• Own call performance against target is tracked and managed to ensure campaign targets are exceeded
• Coordinate with other inter-departments in order to satisfy customer needs and interest.
• Ensure accurate opportunity and forecasting data is provided to FUJIFILM Business Innovation Operation Country regarding communication notes and allocation
• Ensure that all conversations held with prospects gain competitive information, create awareness, retain prospect's interest level, understand customer's needs and identifying business opportunities.
• Work closely with FUJIFILM Business Innovation Operation Country liaison SMEs to provide market product and recognition feedback from engagements
• Attend to any ad-hoc task assigned such as Customer Engagement & Market Insight

Job Requirements:

• 2+ years previous experience in business-to-business (B2B) phone based sales, specifically software maintenance renewals.
• Experience ideally in phone based account management sales, ideally software renewal and upsell.
• Strong working knowledge of Microsoft Office, Oracle and Sales Force.com or similar CRM tool, is preferred.
• Highly motivated and result-oriented team player with good interpersonal skills.
• Able to work independently and as a team.
• Have pleasant disposition and attitude.
• Ability to handle stressful situation appropriately.
• Able to work on rotational shifts and public holidays.