At Alfa Laval, we get opportunities every day to make a positive impact on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources.
Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy, food, water and marine industries.
We are currently looking for an Inside Sales Engineer to join our Service Division in Panama.
As an Inside Sales Engineer, you will play a key role in supporting the growth of our Service business by managing customer inquiries, preparing quotations, identifying business opportunities, and building strong relationships with customers and internal stakeholders.
Working closely with External Sales teams, you will help customers maximize the performance and reliability of their Alfa Laval equipment through service solutions, spare parts, maintenance programs, and upgrades.
This position is ideal for engineers who enjoy customer interaction, commercial activities, and data-driven decision making, while developing their career within a global industrial technology company.
Develop and maintain strong relationships with customers and internal stakeholders.
Manage customer inquiries and prepare technical and commercial quotations.
Follow up on opportunities and support the successful closing of orders.
Work closely with External Sales teams to grow the Service business.
Maintain accurate customer and opportunity information in CRM systems.
Analyze sales data and customer activity to identify growth opportunities.
Propose service, maintenance, upgrade, and optimization solutions for customers.
Support customers with technical information regarding Alfa Laval equipment and services.
Participate in customer meetings, seminars, and technical presentations when required.
Identify hidden opportunities through customer interactions and business analysis.
Customer-focused and relationship-oriented.
Analytical and data-driven.
Curious and eager to learn.
Proactive in identifying opportunities and solving problems.
Organized and comfortable managing multiple priorities.
Motivated to build a long-term career in technical and commercial roles.
Bachelor's degree in Mechanical, Chemical, Electrical, Industrial, Process Engineering, or a related field.
Minimum 2 years of experience in sales, inside sales, commercial support, technical sales, customer service, or related commercial roles.
Experience working with proposals, customer support, or technical-commercial activities.
Strong communication and relationship-building skills.
Intermediate to Advanced English proficiency.
Pioneering positive impact!
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements.
Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.
We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/
Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
