As a Diagnostic Inside Sales Specialist, you will be responsible for prospecting, qualifying leads, and closing sales for IDEXX’s Rapid Assay, Chemistry, and Fecal businesses through phone, email, and virtual meetings with customers. You will collaborate with the field-based Veterinary Diagnostic Consultants (VDCs) in your assigned geography to agree on and prioritize opportunities to generate revenue through adoption, utilization, and conversion of select products in the IDEXX portfolio. You will build strong relationships with customers to understand their needs and present tailored solutions to drive business growth. You will partner with the broader commercial ecosystem, as needed, to ensure successful implementation and conversion of different growth initiatives. The ideal candidate has excellent communication skills, a strong sales mindset, and a drive for meeting and exceeding targets. The primary success metric for the position is quarterly revenue closed during sales calls.
Training start date for this role is September 14, 2026.
You directly impact customer success and business growth by helping veterinary practices adopt solutions that improve diagnostic efficiency and patient outcomes. Your work strengthens customer relationships and advances IDEXX’s mission to support better animal health.
Your day-to-day responsibilities will include activities outlined below and any additional tasks that may be assigned to support the business needs:
Use sales tools to maintain a robust pipeline of sales opportunities in a high-volume outbound calling and email environment.
Collaborate with Veterinary Diagnostic Consultants (VDCs) in aligned territories to agree on and prioritize customer opportunities, customer development plans, and appropriate next steps.
Lead IDEXX Rapid Assay, Chemistry, and Fecal product sales conversations within assigned territory, handling opportunity identification, gaining agreement, closing sales, and ensuring successful adoption through ongoing customer engagement.
Develop, implement, and maintain leads for the IDEXX field sales ecosystem for the assigned territory.
Collaborate with Companion Animal Group (CAG) Commercial field team to ensure adoption, utilization, and conversion of IDEXX products and services. Deliver relevant customer training and education to achieve sales goals.
Consistently achieves quarterly & annual quotas.
Positively promotes and represents the IDEXX brand.
5+ years’ experience selling products and/or services to customers almost exclusively via telephone and internet (e.g., chat, email, video conferencing, etc.)
Candidates in MST or PST are preferred.
Diagnostic or life sciences sales preferred.
Experience developing new accounts and/or generating new business from existing accounts. Executes core activities with some assistance / guidance from manager.
Experience pursuing sales leads within assigned territory, defined by geographic area, industry, or product/service segment in alignment with field ecosystem.
Experience executing sales strategy, identifying new opportunities/leads, and leveraging sales tools to deliver sales outcomes.
Travel up to once per quarter (approx. 3–4 trips/year), typically 2–4 days within your region
Week 3: One-day local co-ride (no travel or overnight stay)
Week 5: Travel to headquarters in Maine for training
Hourly rate of $29/hr + based on experience & ability to earn quarterly commission.
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI- REMOTE
10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock
We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious, where caring and committed people come together to make things better.
IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians worldwide with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations and serve customers in over 175 countries.
Our primary business focuses on pet health, a growing market around the world. Our products, in-clinic diagnostic tests and instrumentation, practice management and software solutions, and reference laboratory and consultation services, enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency, and build more economically successful practices.
We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk.
Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
