Unison Group

Inside Sales Coordinator

Unison Group  •  Singapore, SG (Onsite)  •  2 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description


Summary

This role is responsible for managing a portfolio of assigned target sales accounts in the Singapore market. The incumbent will provide technical and commercial support to assigned customers while maintaining high customer service standards. The role involves managing sales activities for the Company's product portfolio in consultation with the Reporting Manager, with the objective of achieving sales targets, profitability, and other assigned key performance objectives.

Key Responsibilities and Duties

• Achieve allocated individual and country sales targets for assigned industry segments and customer accounts, while planning, organizing, and managing sales activities (indoor sales activities and customer engagement) for the Company's products in Singapore.

• Manage and maintain customer and product information in the SAP database.

• Ensure the Customer Relationship Management (CRM – C4C) system is utilized in accordance with Company guidelines and policies.

• Generate sales through prospecting, qualifying, and indoor sales activities, including customer engagement via telesales.

• Proactively manage customer telesales and engagement with existing and prospective customers.

• Handle customer requests for information and conduct online product presentations.

• Identify appropriate customer contacts, qualify opportunities, and drive leads through the sales process.

• Provide commercial and technical support to customers.

• Understand customers' business operations, purchasing behaviour, and organizational structure to recommend suitable products and solutions through effective technical and commercial support.

• Build and enhance the Company's brand awareness and reputation within the market.

• Maintain strong relationships with assigned customer accounts to understand customer needs and deliver excellent service through indoor sales activities.

• Foster a collaborative, fair, and positive working environment within the team.

• Comply with Company policies and seek clarification from the immediate supervisor whenever required.

• Perform any other duties assigned by the Reporting Manager.

Qualifications and Competencies

• Diploma or Degree qualification (preferably in Electrical or Electronics Engineering; this will be an added advantage).

• Minimum 2 years of experience in an Indoor Sales role. Candidates with a relevant educational background are encouraged to apply. Prior work experience is not required.

• Ability to work independently while contributing effectively as a team player.

• Strong communication and interpersonal skills.

• Knowledge of Incoterms and commercial terms.

• Proficient in Microsoft Office applications and CRM systems.

• Working knowledge of SAP SD will be an added advantage.

Working hours:

Mon to Fri 9am - 6pm
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
Social Media