Job Description

Inside Sales Coordinator

Build Your Career with a Leader in Construction Innovation

At UFP Site Built, we’re not just manufacturing wood and non-wood products—we’re shaping the future of construction. As a national leader in value-added building solutions, we specialize in wood structural components, aluminum decks and rails, and light gauge steel systems that help build the communities of tomorrow.

We’re looking for a proactive and detail-oriented Inside Sales Coordinatorto join our dynamic team. This is your opportunity to play a key role in supporting our customers and sales team, while growing your career in a collaborative, fast-paced environment.

What You’ll Do

As an Inside Sales Coordinator, you’ll be the vital link between our customers and our internal teams. You’ll ensure smooth communication, accurate order processing, and exceptional service delivery. Your responsibilities will include:

• Build strong relationshipswith customers through regular communication via phone and email.

• Coordinate order schedulingand resolve issues such as back orders or delivery delays.

• Ensure accuracyin data entry for quotes and orders based on take-off specifications.

• Support account managersby helping fulfill customer requests and troubleshoot problems.

• Collaborate across departmentsincluding sales, shipping, and product management.

• Communicate updatesto customers through bulletins, brochures, and program information.

• Participate in product trainingand attend trade shows or product launches as needed.

• Contribute to team successby meeting individual goals and supporting team objectives.

What You Bring

• High school diploma or equivalent required.

• 2+ years of customer service experience, preferably in a sales or construction-related environment.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Ability to multitask and work independently in a fast-paced setting.

• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with business software is a plus.

Why You’ll Love Working Here

• Competitive pay

• Comprehensive benefitspackage including:

  • Medical, dental, and vision insurance

  • Health savings account with company contribution

  • Life and disability insurance

  • 401(k) with company match

  • Paid vacation and holidays

  • Employee stock purchase program

  • Education reimbursement

  • Wellness programs and more

Ready to Grow with Us?

If you’re passionate about customer service, thrive in a team environment, and want to be part of a company that values innovation and growth, we’d love to hear from you.

Apply today and help us build something great—together.

• • Hourly/Salary Pay Range: $45,000-$50,000

    annually dependent on experience*

    *pay range may be adjusted depending on cost of living

    Bonus/Incentive Pay: The percentage of incentive compensation that may be earned varies based on the customer account classification and is calculated based on collected gross profit.

    Benefits currently offered to our employees:

    • Medical insurance

    • Health savings account with company contribution

    • Dental insurance

    • Vision insurance

    • Basic and voluntary life insurance

    • Disability insurance

    • 401(k) plan with company match

    • Paid vacation and holidays

    • Stock purchase program with employee discount

    • Educational reimbursement

    • Wellness programs and challenges

    • Other supplemental benefits

The Company is an Equal Opportunity Employer.