Rotork

Inside Sales & Contracts Engineer (9 Month Contract)

Rotork  •  Bergen, NO (Onsite)  •  8 days ago
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Job Description

Rotork is a global leader in mission‑critical flow control and instrumentation solutions, serving customers who manage the movement of liquids, gases and powders. Its technologies help organizations improve efficiency, enhance safety, reduce emissions and lower environmental impact. With a strong focus on innovation, Rotork delivers high‑quality, dependable products trusted worldwide.

The company operates across three key end‑market divisions, Oil & Gas, Water & Power, and Chemical, Process & Industrial, allowing it to build close strategic relationships and respond directly to customer needs. With 3,500 employees in 170 countries, Rotork integrates deep customer collaboration with a strong research and development approach to create cutting‑edge automation solutions.

  • Build and maintain strong relationships with external customers, delivering high levels of customer service
  • Provide technical assistance on quotations and specifications, supporting both standard and customized solutions
  • Prepare, produce, and issue accurate and timely quotations including supporting documentation and drawings
  • Ensure all quotations are correctly recorded, tracked, and aligned with departmental KPIs
  • Verify technical documentation, specifications, and customer purchase orders before contracts are booked
  • Respond promptly and effectively to customer queries within agreed service level timescales
  • Support the full process from quotation through to order booking, ensuring accuracy and efficiency
  • Work collaboratively within a large customer service team to achieve shared objectives
  • Liaise closely with External Sales Teams and the Service Department to ensure alignment and smooth operations

Qualifications

  • Previous experience in customer service, ideally within a technical or sales-oriented environment
  • Basic engineering or technical knowledge
  • Experience preparing or handling quotations
  • Ability to deliver exceptional customer service and build strong client relationships
  • Proficiency in Microsoft Office
  • Fluent in English

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

Rotork

About Rotork

Rotork is a FTSE-250 global leader in mission-critical flow control and instrumentation solutions, trusted by the world’s most essential industries - including oil & gas, water & wastewater, power generation, chemical processing, and industrial manufacturing.

With over 3,500 skilled employees, 18 strategically located assembly facilities, and a presence in more than 170 countries, Rotork delivers precision -engineered products and expert support wherever our customers operate. From our headquarters in Bath, UK, we coordinate a global network that ensures fast, reliable access to our solutions and services - no matter the location.

Our technologies help customers control and monitor the flow of liquids, gases, and other materials in the most demanding environments. But we don’t stop at delivery. We support our products for life - with comprehensive maintenance, repair, and upgrade services designed to maximise performance, safety, and sustainability across the entire lifecycle of a plant.

At Rotork, we’re driven by innovation, backed by decades of engineering excellence, and committed to helping industries operate more efficiently and responsibly. Whether enabling cleaner energy, safer water systems, or smarter industrial processes, our mission remains the same:

Rotork – Keeping the World Flowing for Future Generations.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Bath, GB
Year Founded
1957
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