Job Description

Inside Sales Consultant - 1-Year Term

Vancouver, British Columbia

***Availability to work evenings and weekends required***

Build what's next at Minto

Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.

From day one, we've got you covered

From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance-based annual bonus
• Peer-to-peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

As an Inside Sales Consultant, you will assist our prospective residents in their quest for rental accommodations, providing a best-in-class customer experience via the telephone, email, live-chat, or through other indirect delivery channels. Please note this position is a hybrid position working from home as well as supporting our site team.

Here’s how you’ll contribute

• Responds to all rental inquiries from prospective residents via telecom, email, and live-chat;
• Enters all possible leads in ERP system to ensure that traffic data and reporting are complete and accurate;
• Conducts in-depth interviews with prospective residents to determine their requirements and promote available Minto product that meets their needs;
• Schedules appointments for showings with on-site Leasing Agent;
• Facilitates the application process for prospective residents who do not need / or cannot arrange for a site visit;
• Develops an in-depth knowledge of each property in our portfolio; the amenities for the property, and the advantages and benefits of renting from Minto so that this information can be shared with prospective residents;
• Set personal goals and meets or exceeds monthly leasing targets provided by management;
• Occasional site visits may be required on a quarterly basis;
• Must be available to assist with tours when the agent is sick or on vacation;
• Provides timely and proactive feedback to management regarding effectiveness of leasing incentives and rental rates;
• Understands and adheres to company policies, contract requirements, the Residential Tenancies Act, the Human Rights Code, PIPEDA and all other legislation governing our business operations.
• Other duties within the scope, spirit, and purpose of the job, as requested by management.

What you bring to the team

Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth.

Education: High School Diploma is required. Post-secondary education in a sales or marketing discipline would be considered an asset.

Experience: A minimum of two (2) years of experience in sales or hospitality, or a call centre environment.

• Valid driver's license and vehicle required
• Strong interpersonal and customer service skills
• Effective communication (listening, verbal, written)
• Fluent in English and French; other languages are a plus
• Proficient in Microsoft Office
• Good judgment and attention to detail
• Initiative, creativity, and problem-solving abilities

Hiring pay range: $50,000-$55,000 a year

Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

Ready to build your future with us?

Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.

Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.

About Minto

Our mission to build vibrant communities begins with the people who make it all possible—our employees. Named one of Canada’s Best Managed Companies, we’re proud of our 70-year legacy and dedicated to delivering more—more growth, more purpose, and more impact—for our employees, homeowners, residents, and the neighbourhoods we serve.

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Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at hrrecruitment@minto.com.

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